1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were only there for one night, but found it to be a lovely, characterful place, with friendly staff, a comfortable, spacious room and a very nice breakfast. Also a great central location. Would definitely stay there again.
Negative section of review
Nothing.
Positive section of review
The disabled bathroom facilities were perfect for my elderly Mum and the room was very spacious to manoeuvre her wheelchair. The breakfast was lovely and all the staff were extremely pleasant and helpful.
Negative section of review
Nothing
Positive section of review
We had a perfect stay at Jim and Pauline's beautiful cottage.. the cottage has amazing views and all the amenities we needed.. its perfectly located to explore the Highlands..
Positive section of review
Set in a beautiful landscape with fantastic views from the hotel room. Staff were friendly and helpful. Breakfast was ok.
Negative section of review
Very tired and dated. The sash window would not stay open, good job I took my book I used it to prop it open. The water pressure on the shower was not good. My daughter ran out of water halfway through showering due to their water softener system causing the water pressure to drop. The manager did help by turning this off so my daughter could finish her shower. The fire alarm went off twice in the morning. There was black around the windows outside. There were cobwebs on the ceiling. The staff were good I felt sorry for them as they must get some stick and complaints. I’ve not stayed in a best western hotel of such low standards before I was taken by surprise. The room was not cheap £165 so I would have expected a higher standard. Not the ritz but not what felt like a bed sit room either.
Positive section of review
A beautiful hotel tucked away, with great food and wonderful hospitality.
Positive section of review
Good friendly service. Parking in front of our room. Great breakfast.
Negative section of review
Room and especially bathroom needs updating. Towel rail above toilet .
Positive section of review
Food was good and service friendly staff good location
Negative section of review
N/A
Positive section of review
Location excellent for tube.
Negative section of review
In the ground floor room you could hear the tube.
Positive section of review
Facility
Negative section of review
Doors were very difficult to operate as door closers installed on them were very rigid