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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
The location of the Stockport hotel was excellent. It was next to the railway station and close to the town centre. It was also easy to get to many places by public transport such as the local buses.
Negative section of review
I was horrified by the "computer booking problem". My flight into Man Airport was delayed so I did not reach the Stockport hotel until after midnight. The night porter David told me the hotel was FULL though I had booked WEEKS previously via Booking.com. He arranged for me to be transferred free by taxi to another hotel in the group in Manchester east. The cock up resulted in me not being able to go to bed til after 2:00 am!! The following day I had to be ferried back to my original hotel where I should have been accommodated in the first place. This is unacceptable customer service.
Positive section of review
Nothing I booked a two bedroom apartment with out door space, I got a very dirty closet room, it’s now 00.28 and it’s impossible to sleep due to the loud music, loud shouting
Negative section of review
Dirty, impossible to sleep
Positive section of review
Location is excellent (but only if you do not have mobility issues) Staff were pleasant and helpful. Hotel was very clean. No extra charge for parking
Negative section of review
Hotel is very dated and could do with modernising. Floor boards creaking with every step
Positive section of review
No time for breakfast. Keys easily collected as I was shown to my apartment by Pearse. Great customer service
Negative section of review
Not a thing. It was such a delightful space
Positive section of review
Location to Watford central and station. All amenities except toaster.
Negative section of review
Ground floor location windows faced footpath often very noisy people talking and sometimes arguing early hours of the morning. Windows open onto footpath so it was hard to get some fresh air in on warm days. No toilet paper, tea towels or dishwasher liquid.
Positive section of review
Always 10/10 staff and reception are always extremely nice
Positive section of review
Property was clean, comfortable and well fitted.
Positive section of review
Location good. Only 5 minutes to Earls Court
Negative section of review
Rooms tired and in need of revamp. Broken tile in bathroom floor, only one towel in bathroom, no shower mat and floor slippy. Room not well cleaned. Definitely only worthy of 3 stars.
Richmond upon Thames, United Kingdom
Positive section of review
Location and parking
Negative section of review
Price
Positive section of review
Space and location
Negative section of review
Not enough crockery or items for the number staying