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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • The First Collection Waterfront

    - “Very friendly and regardful staff, specially Nadir that was very kind during my time in the Hotel and helped me whenever as needed”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Hotel Saint Paul

    - “great hotel, staff very supportive and friendly for anything I needed they also had a good level of English, hotel is in good location, 5 min walk to the square with shops, gyms, bars with in 5 min walk. hotel also has small gym and sauna free to use. bed was comfortable and I was not bothered by staff. recommend.”

  • Sonder at The Liberty

    - “The property was very safe and was a good location to the city. The rooms were very clean and had everything we needed. Would highly recommend”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Antique Apartment

    - “We were happy to stay at this apartment. It is located on a quiet side. The place has everything you might need for a good vacation. The communication with the host was very pleasant and friendly.”

  • Blu-Zea Resort by Double-Six

    - “Easily the best resort we have ever stayed at. I would have been happy spending my entire time in Bali here. Beautiful food, comfortable rooms, great variety of pools areas. The staff are absolutely wonderful; funny, kind, and generous with their time. The massages at the in-house spa are 10/10. I wouldn’t consider staying anywhere else in Seminyak.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Oriental Hotel Tokyo Bay

    - “Perfect location for Disneyland especially with the hotel shuttle buses. We loved the Welcome Lounge and overall vibe of the Hotel. The Amenities Room was well stocked and came in handy. Lawson's in the Hotel was amazing too.”

  • Little Boo Homestay @ Kota Warisan

    - “Perfect! Security + Quality + Situation near everything (shops restaurants markets at 5minutes walk! Free Parking also TOP ! Thank you”

  • Stayokay Hostel Amsterdam Vondelpark

    - “The 20-bed dorm is huge and well ventilated Downstairs lounge, bar etc are great to hang out Very lively place”

  • Willa nad Sołą guest house

    - “Very neat & Clean the Host was very friendly and helpful.”

  • Casa Dona Antonia - Monsaraz

    - “breakfast was a good selection, and the location, on the terrace in the shade of the lemon trees was just beautiful”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Canalis Suvarnabhumi Airport Hotel

    - “Always clean good breakfast easy access to airport”

  • Bodrum Sade Pension

    - “I knew it was going to be great because of the reviews and photos but wow we arrived in the evening when everything was lit up with lights and it was beautiful. Firstly, the staff are so great. I don't what his name is but one of the staff members who works there during the day/morning was so helpful. He helped us book a boat trip to Kos and book taxis for travel. All of the staff we met were just so lovely and always willing to help. The location of the place is great, right near the beach and also in Bodrum city close to tons of places to eat, taxi ranks, shops etc. We really loved how walkable the places we wanted to go were. The place itself is absolutely gorgeous and so cute, really fun decors. Loved having a place outside to go out and relax and eat breakfast at. Regarding breakfast, we had no complaints. It is the same selection everyday but we really enjoyed everything and found it met our needs! Tea and coffee was also on offer at the table throughout the day. We really liked our room and it had everything we needed including an AC which was perfect for the heat. We also loved the mini fridge for storing our water and food in. There was a TV with various different channels which was nice to flick through in the evenings. We asked for towels after a day out in the ocean and were provided some immediately without hassle. Our rooms were also cleaned immaculately and towels refreshed after. Honestly, can't recommend this place enough! It is so worth value of money you pay. If we come back to Bodrum, will be coming back here again!”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Holiday Inn Express - Stockport, an IHG Hotel

    Stockport, United Kingdom

    Average review score: 8.6
    • Positive section of review

      The location of the Stockport hotel was excellent. It was next to the railway station and close to the town centre. It was also easy to get to many places by public transport such as the local buses.

    • Negative section of review

      I was horrified by the "computer booking problem". My flight into Man Airport was delayed so I did not reach the Stockport hotel until after midnight. The night porter David told me the hotel was FULL though I had booked WEEKS previously via Booking.com. He arranged for me to be transferred free by taxi to another hotel in the group in Manchester east. The cock up resulted in me not being able to go to bed til after 2:00 am!! The following day I had to be ferried back to my original hotel where I should have been accommodated in the first place. This is unacceptable customer service.

    Reviewed: 9 June 2024 Stayed in June 2024
    Anthony Spain
  • MSK Superior

    London, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Nothing I booked a two bedroom apartment with out door space, I got a very dirty closet room, it’s now 00.28 and it’s impossible to sleep due to the loud music, loud shouting

    • Negative section of review

      Dirty, impossible to sleep

    Reviewed: 9 June 2024 Stayed in June 2024
    Stuart United Kingdom
  • Merlewood Hotel

    Saundersfoot, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Location is excellent (but only if you do not have mobility issues) Staff were pleasant and helpful. Hotel was very clean. No extra charge for parking

    • Negative section of review

      Hotel is very dated and could do with modernising. Floor boards creaking with every step

    Reviewed: 9 June 2024 Stayed in June 2024
    Nadine United Kingdom
  • Wilton House Belfast Serviced Apartments

    Belfast, United Kingdom

    Average review score: 9.7
    • Positive section of review

      No time for breakfast. Keys easily collected as I was shown to my apartment by Pearse. Great customer service

    • Negative section of review

      Not a thing. It was such a delightful space

    Reviewed: 9 June 2024 Stayed in June 2024
    Beverley Ireland
  • Smart Apartment close to Watford Atria and Station

    Watford, United Kingdom

    Average review score: 8
    • Positive section of review

      Location to Watford central and station. All amenities except toaster.

    • Negative section of review

      Ground floor location windows faced footpath often very noisy people talking and sometimes arguing early hours of the morning. Windows open onto footpath so it was hard to get some fresh air in on warm days. No toilet paper, tea towels or dishwasher liquid.

    Reviewed: 9 June 2024 Stayed in May 2024
    Griffiths Australia
  • Residence Inn by Marriott Manchester Piccadilly

    Manchester, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Always 10/10 staff and reception are always extremely nice

    Reviewed: 9 June 2024 Stayed in June 2024
    Jack United Kingdom
  • No.10 Preston

    Preston, United Kingdom

    Average review score: 9
    • Positive section of review

      Property was clean, comfortable and well fitted.

    Reviewed: 9 June 2024 Stayed in June 2024
    Charleen South Africa
  • The Rockwell

    London, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Location good. Only 5 minutes to Earls Court

    • Negative section of review

      Rooms tired and in need of revamp. Broken tile in bathroom floor, only one towel in bathroom, no shower mat and floor slippy. Room not well cleaned. Definitely only worthy of 3 stars.

    Reviewed: 9 June 2024 Stayed in June 2024
    Donna United Kingdom
  • Shandon Hotel

    Richmond upon Thames, United Kingdom

    Average review score: 7
    • Positive section of review

      Location and parking

    • Negative section of review

      Price

    Reviewed: 9 June 2024 Stayed in June 2024
    Hubert United Kingdom
  • Quay Apartments Manchester

    Manchester, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Space and location

    • Negative section of review

      Not enough crockery or items for the number staying

    Reviewed: 9 June 2024 Stayed in May 2024
    Katie United Kingdom