1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Pretty much everything. The staff were very polite, friendly and helpful. They could teach others how to behave in a customer facing role. The breakfast was probably one of the best I've ever had in a hotel.
Negative section of review
The only comment here is the cold floor. We stayed in a family room and they all appeared to be in the basement. This meant the rooms were very cool. Carpets would have helped to warm things up, especially your feet!
Positive section of review
The space itself, the area, quiet. The bar, the environment, the way they do "parties" to call people to the bar.
Negative section of review
Missing towels on the room. No spare pillows or any other bed clothes. Nothing on bathroom like body gel I have used different houses they all provide this type of things. Not even coffee or tea provided
Hardstoft, United Kingdom
Positive section of review
Hosts were lovely people. Very welcoming and accommodating. Quality of food was amazing and good value for money.
Negative section of review
Not really a didn't like answer but think description should be changed on booking.com as there wasn't shower accessories or choc/cookies, a little touch that is always a plus. Please don't see this as a negative, though, just an observation
Positive section of review
The house is beautiful the grounds and garden are lovely the house in itself was amazing and historic
Negative section of review
The cottages was small mouldy and dirty with no facilities not what the photo showed of what we booked. Our room was smaller then our kids bedroom at home there was a kettle with coffee but no milk, we paid £240 it’s not worth it’s money i actually would have been disappointed to pay half price it’s not worth it’s money. The room was very dirty and mouldy needs a good clean.
Positive section of review
Great location on the river. Good food
Positive section of review
Very clean and good location
Negative section of review
The bed up against the wall. Switch for lights under the unit. No bedside cabinets to set things in. No hooks on doors to hang wet towels. Hot water room no 6 was not good plus shower attachment not working.
Positive section of review
The food is excellent.
Negative section of review
I think it could do with a bit more friendliness.
Positive section of review
Location was very good
Negative section of review
The elevators are synchronised in a completely ineffective way
Positive section of review
Clean good staff
Negative section of review
Function room dated
Positive section of review
All good👍🏻👍🏻
Negative section of review
Nothing