Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Mövenpick Hotel Jumeirah Beach
- “Friendly and professional staff. Any requested help comes really fast. Special thanks to Kawsar who cleaned our room on the 13th floor.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Golden Tulip Porto Vitória
- “Excelent Breakfast, very good.”
Canada

Canadas Best Value Inn & Suites-Castlegar
- “The staff were great. Very helpful.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Salvatore's Island House
- “We loved everything about staying at Salvatore’s house. Eleni was the most friendly and accommodating host we’ve met on this 3 month holiday. Location was absolutely perfect in the steps of little Venice and in the heart where restaurants and shops were. Amazing place.”
Indonesia

Kelingking Mesari Villa and Spa
- “We really had a beautiful and peaceful stay in this villa. It is just 5minutes walk from Kelingking beach point of view. It was perfect because we can watch the sunset everyday from there. The staff was always so nice and made everything possible for us.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Nihon Seinenkan Hotel
- “Amazing hotel!! Great location right next To baseball stadium and national stadium (where olympics were held) - we watched a baseball game from our room :-) short walk from subway station (5 mins) and same distance to trendy Jingumae area of Tokyo with lots of good restaurants and coffee places. Huge room - biggest during our trip. Great amenities - DHC products in bathroom.”
Malaysia

De Sky Suites KLCC Kuala Lumpur
- “location opposite of twin tower”
Netherlands

BnB 't Ambacht - Boutique Hotel
- “very very nice service from stuff. help a lot about the options in the area around. junnet is a full of helping. we will come again.”
Poland

Hotel H15 Luxury Palace
- “Everything. Spa is fantastic too.”
Portugal

Sintra Marmòris Camélia
- “Really cute and charmy room and building, excellent service, wonderful breakfast”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Ma Guesthouse Chiang Mai
- “I felt like a member of the family there, as if I were at home ❤️ This place made my stay even better, and I can't wait to come back again. I already miss Chiang Mai and especially this place”
Turkey

Orient Occident Hotel Istanbul, Autograph Collection
- “What an absolutely beautiful hotel! It is very conveniently located within walking distance of most tourist attractions. The breakfast was simply the best we have ever had at a hotel, with such a spectacular view! Special thanks to the team at the Roof Mezzepotamia restaurant (Fulya, Aram, Ōtepe, Enes and Fatih) for the friendly service. The reception staff went out of their way to assist us with any requests. Abrek Öce and Batikah Cicim were simply superstars. We thouroughly enjoyed our 5 day stay and would most certainly return when travelling to Istanbul!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From TWD 2,830
Marina View Guest House
Irvine, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Great communication via email prior to arrive and hassle free check in. Lovely location by the harbour and close to a lovely coffee house for breakfast. Room was lovely and clean and looked freshly decorated with a nautical theme. Good access to parking. Lovely view. Large bathroom, plenty of space in wardrobe. Tea and coffee making facilities, fridge and microwave would have been great had I been staying for longer.
- Negative section of review
  
  Room 9 was exceptionally cold throughout (including the bathroom) and I could not get the radiator to work. The TV switched itself on 3 times in the night and woke me up so I had to unplug it in the end to try and get some sleep. I was hoping to charge my EV but a car had parked in the spot while not charging.
Reviewed: 11 June 2024 Stayed in June 2024

Sandra United Kingdom
From TWD 6,153
Drumdelgie Cottages
Huntly, United Kingdom

Average review score: 9.5
- Positive section of review
  
  We stayed in the biggest cottage and it was very spacious indeed! The property includes a full kitchen with wide oven, microwave, toaster, kettle, hob, dishwasher and dining table that seats 6. There are 2 sofas in the living room, which has lots of windows as well as french doors. The bedrooms are spacious and are both en-suite. The beds are comfy.
- Negative section of review
  
  We loved everything about this place!
Reviewed: 11 June 2024 Stayed in June 2024

Laura United Kingdom
From TWD 779
Birmingham Central Backpackers
Birmingham, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Wasn't well 3staff members should personal interest, went the extra mile high standard of cleanliness booked extra week for work free breakfast what a treat, wonderful guests from all over the world what a treat, getting my 5 aday back to healthy eating
- Negative section of review
  
  Everything 100(/percent
Reviewed: 11 June 2024 Stayed in June 2024

des United Kingdom
From TWD 10,119
30 Main Street
Carrickfergus, United Kingdom

Average review score: 10
- Positive section of review
  
  easy going hosts, big place to stay, loads of room, fantastic views from main living area all the way to Scotland on a clear day, not far as in minutes car to Whitehead seafront
- Negative section of review
  
  All good, wifi little patchy in some areas but this is getting sorted.
Reviewed: 11 June 2024 Stayed in June 2024

patrick United Kingdom
From TWD 5,005
Host & Stay - Narrowgate Apartments
Alnwick, United Kingdom

Average review score: 9
- Positive section of review
  
  The location was good, the apartment was well presented from a distance. We were thankful for the milk sachets. The bathrooms were nice and pleasantly clean.
- Negative section of review
  
  The outside table and chairs as well as the main area and bedroom and windows, need some extra cleaning measures putting in place. The paint is looking quite tired throughout the property, marks on almost all the walls, it really needs a splash back by the kitchen sink. Unhappy with hidden charges demanded to be paid before arrival. At £25 non refundable 'damage wavier' or a semi refundable £250 in 14 days. Apparently 'standard practice' but I've never had this before. This is my main reason I won't book with Host & Stay again.
Reviewed: 11 June 2024 Stayed in June 2024

Jessyp United Kingdom
From TWD 3,655
Aviary Lodge
Hurn, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Excellent location, friendly welcome and exceptional clean.
- Negative section of review
  
  Everything was great but a hairdryer would be useful
Reviewed: 11 June 2024 Stayed in June 2024

Samantha United Kingdom
From TWD 3,610
Bluebelle
Bray, United Kingdom

Average review score: 7
- Positive section of review
  
  Spacious and clean room, thoughtfulness of the hostess
- Negative section of review
  
  Nothing
Reviewed: 11 June 2024 Stayed in June 2024

Alice Malaysia
From TWD 2,256
The Z Hotel Glasgow
Glasgow, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Great location, friendly staff - Katie
- Negative section of review
  
  Nothing was fab stay
Reviewed: 11 June 2024 Stayed in June 2024

Neve United Kingdom
From TWD 4,799
Parador 44
Cardiff, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Beautiful decor Meticulously clean
Reviewed: 11 June 2024 Stayed in June 2024

Clair United Kingdom
From TWD 1,846
The Podworks Hotel
Liverpool, United Kingdom

Average review score: 7
- Positive section of review
  
  Good hotel great location
Reviewed: 11 June 2024 Stayed in June 2024

Simon United Kingdom