1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location and I was allocated a massive room with views over the square. I had to pay a £50 deposit on arrival. This was not a holding charge but a payment. I was told my card would be refunded on departure - it wasn't. Cue many phone calls with the hotel afterwards only to be told to communicate with my bank. My bank were very good and cancelled the payment for me after much wrangling between them and the hotel. I was only there for one night, I appreciate it's a tourist trap, but 99% of other hotels no longer make you pay a deposit on arrival in 2024.
Negative section of review
Staff weren't very friendly. Breakfast was very basic.
Positive section of review
Everything! The hosts were friendly and helpful. The room was clean, big and well-equipped. The bed was very comfortable, we had a good night sleep. The shower was great. There is a lounge and patio area for guests. Breakfast was delicious with a carefully planned menu.
Negative section of review
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Positive section of review
I have been in London a lot, mostly for business. In this area, this hotel is the best Value for Money option by far. Good location, Great Rooms&Facilities, Great personnel! Modern equipment inside.
Negative section of review
Could be a little more sound proof, but it is not something to worry about
Positive section of review
Room was bigger than expected and comfortable for 3 adults. Really helpful staff and a friendly welcome.
Positive section of review
Friendliness of staff on reception and in terrace bar.
Negative section of review
Time of breakfast as had to leave hotel early in the morning.
Positive section of review
Welcome tea & coffee offered.
Negative section of review
Breakfast cost was very high.
Positive section of review
Clean, spacious, close to nature.
Negative section of review
N/a
Positive section of review
There is nothing to dislike.
Negative section of review
The service is impeccable.
Positive section of review
I liked its position
Negative section of review
Nothing to do with the property but the workmen had put a wire fence in front obscuring part of the view
Positive section of review
Location
Negative section of review
Poor outdoor lighting, pitch black at night with outdoor lights not working. Lightbulb in the kitchen needs replacing. Poor lighting in the lounge area. Needs some TLC!