1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was good. A special shout out to Apple who was great :) Fitness facilities and grounds were great. Room was spacious. It’s a good hotel and we would stay again despite the patchy customer service experience.
Negative section of review
Room service one night arrived frozen! (Curry). We had to ask 3 times in one day before the sheets were changed after our toddler was unwell (the lady who did finally change them was lovely and slightly appalled). With a couple of notable exceptions, the staff seemed young / inexperienced and customer service levels were low
Positive section of review
Room was very generous for a single person, clean and comfortable. Meeting friends in Lichfield and so close to everything, parking good as well.
Negative section of review
no complaints at all.
Positive section of review
The bedroom was ample, possibly some of the most comfortable beds I've slept in, food portions were generous & the quality was good.
Negative section of review
The bathroom space was tiny, but it was functional.
Positive section of review
It's in a good location. Walking to Tesco, tram station, and Picadilly train station. Pricing is reasonable for a no frills stay.
Negative section of review
I wish there was a food station/bar within the hotel.
Positive section of review
Breakfast was delicious and a change from a full English tbh. Location wise it was great for our particular visiting purpose.
Negative section of review
The smell in the corridors and stairs wasn’t great. Old chip fat smell. Thank god the room didn’t smell like that.
Positive section of review
Absolutely spotlessly clean, the kitchen was better equipped than my kitchen at home!
Negative section of review
Nothing
Positive section of review
It was a nice little studio flat privacy was great
Negative section of review
No soundproof we could hear everything. The doors slammed our particular door was really hard to close even open too. The outside wasn’t too good old mattress in the little yard The bed didn’t have enough pillows either could of done with another 2
Positive section of review
Good , comfortable, staff were cordial,
Positive section of review
Quiet and friendly staff and visitors
Negative section of review
The bed wasn’t comfortable. Mattress was lumpy
Positive section of review
Great location nice hot tub
Negative section of review
Cold, and not very clean