Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Le Méridien Dubai Hotel & Conference Centre
- “Very nice environment and staff.. great room and pool..staff was nice, polite, welcoming, and responsive. Asked for late check out and given to me with no problem. Beds and pillows were very comfortable. 3rd time I have come to this hotel since 2007.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Vista para o mar Barra da tijuca
- “Matheus was absolutely amazing host! Communication was very efficient and clear. If we had an issue or a question, Matheus got back to us with solutions or advice quickly. The apartment is on the 6th floor and has amazing views towards the sea and the mountains. It was nice to have meals sitting in the balcony and enjoying the view! There was everything we needed in the apartment!”
Canada

Anita's Bed & Breakfast - Bedroom On Ground Floor With Backyard
- “I definitely highly recommend , Early check-in was available. We were given the original room , Its a very nice and quiet home. Breakfast is a large variety and communicating with Anita is very easy . We will definitely come back Thank you for the amazing stay , It was awesome and everything was perfect”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

White Heaven
- “This is the second time we have stayed here. It has everything you need for a very comfortable stay. We will be back next year”
Indonesia

ibis Styles Bali Legian - CHSE Certified
- “The team was so welcoming. I. loved my stay.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Oyado Hachibei
- “Very good dinner and breakfast, allthough it was a little hard for us to seat on the flour with low tables. We used the onsen as well.”
Malaysia

Jawi Peranakan Mansion
- “Everything was perfect”
Netherlands

B&B Wellness Soest
- “It is easy to find, nice and quiet location, very relaxing. It really feels like you are in a Spa. The owners are very sweet and the attention to detail is perfect. Breakfast gets delivered the night before, so you can enjoy waking up in your own time. Very clean, the bed is super comfortable, enough towels and there were possibilities for snacks and drinks at the property, very thoughtful in case you just don’t feel like getting out!”
Poland

Apartament z Tarasem
- “Everything was perfect. The house was very clean and had every condition for living. If I were to return to Toru, I would choose it without a doubt”
Portugal

Village Aparthotel By BOA
- “The aparto accommodation was great. The location was convenient to be able to walk around the city, close to the Mercado do Bolhão and right by a metro station if needed. Though the checkin is self-completed there were some staff in the shop area (during working hours) to assist with anything if needed. Otherwise the communication before checkin with door codes, etc. was very easy and convenient. The aparto itself was comfortable, clean and quiet. We would recommend this to anyone wanting a nice aparto style accommodation in Porto with nice restaurants close by (for dine-in or takeaway).”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

The AVA Resort Koh Tao
- “Everything!!! The sunsets at the poo”
Turkey

Hera Cave Suites
- “Beautiful location; lovely staff;”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 74
Terrace House
Leamington Spa, United Kingdom

Average review score: 8.1
- Positive section of review
  
  The location is close to the train station and transport links. The room was spacious and has a large TV, with access to bluetooth and streaming services. Comfortable bed and a good size shower room, with modern blue tooth mirror, so you can play music from your phone whilst in the bathroom. The room has sole access to the roof terrace. Staff at the site are friendly, polite, well presented and willing to help. There are electrical coded gates, which are shut once the bar/ restaurant closes and cc.tv as there are no staff on site overnight. Would definitely stay again. Great cocktails.
- Negative section of review
  
  On arrival at the site, there are no clear instructions advising check-in is done at the bar. There was no ironing board or hairdryer in the room. The bin provided in the room was too small to fit anything in. Minor cleaning required, cobwebs on ceiling, crumbs in draws, balcony doors glass and floor had birds poo. Cleaner cleaned the floor when I brought it to her attention. Noise from the bar on Friday night lasted until 1.30 am. Unfortunately, there is no free WiFi.
Reviewed: 26 May 2024 Stayed in May 2024

Lionel United Kingdom
From € 243
Thatch Close Cottages
Ross on Wye, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Very quiet, peaceful, rural location with views and lovely outdoor space. Easy parking right outside the door. The welcome basket of goodies and provisions was a pleasant surprise. Nice to have a proper kitchen and a living space, as well as the generous bedroom and bathroom. We didn't need it ourselves, but the cottage was fully wheelchair accessible, including the appropriate bathroom equipment and adjustable height worksurface in the kitchen.
- Negative section of review
  
  We thought we were used to narrow country lanes, but some of the ones in the local area were particularly challenging! If you are light sensitive, bring a sleep mask as the security lights in the bedroom are very bright.
Reviewed: 26 May 2024 Stayed in April 2024

Alison Belgium
From € 123
Portcaman House
Bushmills, United Kingdom

Average review score: 9
- Positive section of review
  
  Great location walking distance to Bushmills village centre. 5 minutes drive to Giant's Causeway or Bushmills distillery. Room very nicely laid out. Tea and coffee etc available 24hrs from breakfast room area. Our host took the time to talk to each customer while serving breakfast
- Negative section of review
  
  -
Reviewed: 26 May 2024 Stayed in May 2024

Stephen United Kingdom
From € 53
White House Lodge
Cambridge, United Kingdom

Average review score: 5.5
- Positive section of review
  
  The owner was very helpful and pleasant. Room was basic but clean and the bed was comfortable. Not a huge choice for breakfast but enough there to start the day. Free parking is a plus. I would stay there again if in the area.
- Negative section of review
  
  Nothing
Reviewed: 26 May 2024 Stayed in May 2024

Colm United Kingdom
From € 289
The Weights and Measures Office
Berwick-Upon-Tweed, United Kingdom

Average review score: 9.4
- Positive section of review
  
  The apartment is beautifully decorated and furnished and well kitted out. Brilliant location, short walk to good shops and some of the best restaurants in Berwick. Excellent Internet connection and smart TV.
Reviewed: 26 May 2024 Stayed in May 2024

Jennifer United Kingdom
From € 409
Riverside Lodge
Auchterarder, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Host was very pleasant and met us on arrival. Lodge was very roomy. Quiet location
Reviewed: 26 May 2024 Stayed in May 2024

Fiona United Kingdom
From € 70
Rossal House Apartments, Inverness, Highlands
Inverness, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Clean room and bathroom.grounds looks good too
- Negative section of review
  
  Nothing
Reviewed: 26 May 2024 Stayed in May 2024

Duygu United Kingdom
From € 53
Duke Street Apartments by EPIC
Liverpool, United Kingdom

Average review score: 7.2
- Positive section of review
  
  Very clean and the bed was comfortable.
- Negative section of review
  
  Broken window latch so wouldn't stay open, couple of doors hanging off their hinges on kitchen area. However, for the price you can't complain too much.
Reviewed: 26 May 2024 Stayed in May 2024

Kay United Kingdom
From € 84
The Coal Exchange Hotel
Cardiff, United Kingdom

Average review score: 8.3
- Positive section of review
  
  The staff were excellent.
Reviewed: 26 May 2024 Stayed in May 2024

nevilhutchinson United Kingdom
From € 43
Royal Court Hotel & Spa Coventry
Coventry, United Kingdom

Average review score: 5.6
- Positive section of review
  
  Breakfast
- Negative section of review
  
  In the middle of a make over, it’s very tired particularly the corridors and bedrooms.
Reviewed: 26 May 2024 Stayed in May 2024

Andrew United Kingdom