1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We liked the dining and bar area, safe parking, and fantastic staff who could not have been more helpful! The standard of food served was just amazing! Fresh, good choice of menu, the breakfast was the best we've had!
Negative section of review
Sadly....the bed was tiny! The rest of our stay was faultless, but we are of average size, but our feet dangled from the end of the bed! This made sleeping tricky!
Positive section of review
Location was good and Emily on the front desk was very helpful in cancelling my stay and giving a refund.
Negative section of review
Hotel was massively outdated, bed was rock hard and unusable, definitely not worth the money they are charging.
Positive section of review
It was well laid out, all needs catered for and the staff were helpful and kind.
Positive section of review
1st time there very nice staff and hotel excellent. Small problem was parking .
Negative section of review
The room and staff
Positive section of review
The location, it is only 2 minutes from the security controls (North Terminal)
Negative section of review
Cooked breakfast in my opinion was a little bit below this kind of standard (e.g. eggs and sausages were quite untasty).
Positive section of review
Great shower, comfortable bed and good breakfast. Staff very pleasant.
Negative section of review
Room was so small we had to take it in turns to move about! It was tiny!!
Positive section of review
Was only one night so that we didn't lose too much sleep.
Negative section of review
We made a booking through booking.com then a few days before we were due to stay, they called to say it had been a mistake. They couldn't accommodate us but offered another small uncomfortable cupboard in a place 3 doors down. For our 10yr wedding anniversary, I had no choice but to accept last min change due to cost of alternative accommodation and prior bookings.
Positive section of review
Lovely location and super breakfast. Great one night stay
Negative section of review
It was all good for us
Positive section of review
Great little pub in a beautiful village
Positive section of review
Close to the NEC, lovely friendly staff
Negative section of review
Uncomfortable beds, not spotlessly clean