Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Hilton Dubai The Walk
- “We had the two bedroom sea view apartment. It was extremely spacious, exceptionally clean and the hotel is in a fabulous location.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

L'Homme de Rio Boutique Hotel
- “Tranquil Hotel in Great location, very friendly and helpful staff!”
Canada

Motel Chelsea
- “Loved the flamingo room! So many fun things to look at plus really pleasant lighting options. The room and bathroom were both pristine. The bed was very comfortable with a variety of pillows to snuggle up with - much appreciated!”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Alizea Villas & Suites
- “Very friendly family run business, sunrise view from our room, swimming pool a bonus, convenient location in quiet location within 10 minutes walking distance to Fira town centre and all the action”
Indonesia

The Vira Bali Boutique Hotel & Suite
- “Great location the staff where very friendly and helpful. Beds were comfortable. Rooms were good size. Breakfast was great”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Rishiri Greenhill Inn
- “Staff were friendly and help assisted to ensure that things went smoothly”
Malaysia

Motel Seri Mutiara
- “Room is clean... Reasonable for price ... Suitable for my big family”
Netherlands

Moxy Amsterdam Schiphol Airport
- “My flight was delayed and I was stressed. The guy at reception Peter from the Czech Republic was absolutely brilliant and changed my mood. Many thanks.”
Poland

Hotel Indigo Krakow - Old Town, an IHG Hotel
- “Lovely breakfast, very helpful staff, very central location”
Portugal

Casa da Nogueira
- “Casa Nogueira is a beautiful property, extremely comfortable and fully equipped to a very high standard. The property has fantastic views of the countryside, a great pool and garden area. The whole place is exceptionally peaceful yet less than 5 minutes to Tomar. We had a wonderful stay and highly recommend. We will be visiting again as its only a short 90 minute drive from Lisbon.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Avista Grande Phuket Karon - MGallery
- “1. Amazing kind staff 2. Efficient airport transfer (paid extra) 3. Really nice breakfast and yummy restaurant on site 4. Location is perfect - the beach opposite has such nice sunsets”
Turkey

Ayasultan Hotel
- “Location is perfect, staff is friendly and rooms are comfortable”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £73
Cosy Pembrokeshire Home
Pembrokeshire, United Kingdom

Average review score: 10
- Positive section of review
  
  The owner of this property has gone way above and beyond to make visitors welcome and give them a 'home from home ' feeling. Everything was of a very high standard and so many facilities and extras made it an exceptional stay. Location was great and although it wa a 2 minute walk to the centre, it was very quiet. Comfortable bed, amazing kitchen facilities, lovely bathroom with a relaxing comfortable living space. Perfect, can't fault it. Thank you so Lona.
- Negative section of review
  
  I had to leave!!
Reviewed: 3 June 2024 Stayed in June 2024

Gareth United Kingdom
From £82
The Osborne Hotel
Torquay, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Lovely hotel, in a lovely setting, had perfect weather set on the terrace enjoying the sun whilst listening to the outdoor live music. Room was amazing, lovely sea view, spacious, everything you need in a room and clean. Lunch was lovely, breakfast not great but it wouldn’t stop us coming again
- Negative section of review
  
  Nothing
Reviewed: 3 June 2024 Stayed in May 2024

Melissa United Kingdom
From £116
Millhouse Cottage A Luxury 3 bed Bungalow
Antrim, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Excellent Location. This is a fantastic property, exceptional clean, comfortable & well finished throughout. This is a home away from home! Host was very responsive, with contact before, during and after our stay. Highly recommend this property.
- Negative section of review
  
  Nothing!
Reviewed: 3 June 2024 Stayed in June 2024

Gerard Ireland
From £214
51 Innes Street Apartment
Inverness, United Kingdom

Average review score: 9.7
- Positive section of review
  
  We liked everything! It was exceptionally clean, great facilities and very quiet and comfortable. Location was good too. Parking was fine, plenty of space. Would definitely recommend it.
- Negative section of review
  
  There was nothing we didn’t like.
Reviewed: 3 June 2024 Stayed in May 2024

Sue United Kingdom
From £85
Marsh Farm
Bridgwater, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Loved the farm for the children. Felt safe. It was loving opening the window and listening to the animals.
- Negative section of review
  
  Booking.com must have got the booking wrong. Of x 1 adult on the booking. However my x 2 small children came with me but the owner was unaware of this. I booked a family room with 2 beds in it at £130 per night. I was asked to pay additional £20 for the bed that was already in the room for my child to sleep on... After a while i was let off and they realised it was booking.coms fault. However i felt like i paid enough at £130 per night for 2 nights and the bed was already in the room which i had paid for. It just wasnt a pleasent start to my trip.
Reviewed: 3 June 2024 Stayed in June 2024

Sally Abkhazia
From £90
The Park Hotel
Kilmarnock, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Room was clean and had all i needed. Breakfast was excellent. Lunch/dinner was lovely
- Negative section of review
  
  Air con too cold in room used for conference
Reviewed: 3 June 2024 Stayed in June 2024

June United Kingdom
From £90
The Old Smithy
Trefriw, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Cosy and comfortable studio room. Very friendly hosts.
- Negative section of review
  
  The only minor thing was the frosted glass window through which we couldn’t see the outside space (we would open the door sometimes for daylight) but it was otherwise a great place to stay.
Reviewed: 3 June 2024 Stayed in May 2024

Jasmijn United Kingdom
From £80
Abbotsford Hotel
Dumbarton, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Comfortable bed. Amenable, helpful staff. Good food.
Reviewed: 3 June 2024 Stayed in June 2024

Glory United Kingdom
From £85
Bessiestown Country Guesthouse
Carlisle, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Great views. Nice relaxing place. Good breakfast.
- Negative section of review
  
  Duvet too thick for the summer
Reviewed: 3 June 2024 Stayed in June 2024

Steve United Kingdom
From £50
The Jacobean Hotel
Coventry, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Renovation inside
- Negative section of review
  
  The outside area was a complete mess all it needed was a broom to the car park and the grass & shrubs cut and the same in rear of the ground s
Reviewed: 3 June 2024 Stayed in June 2024

stuart United Kingdom