1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A fabulous location and really lovely friendly staff. We stayed across the road in a one bedroom apartment- it was clean and provided everything needed. The breakfast was basic but adequate to start the day.
Negative section of review
Breakfast could have been better.
Positive section of review
Such a cute little pub. Loved the check in process, made it much easier. Room was absolutely lovely, bed was super comfy. Breakfast was great, lots of choices and good food overall! Staff were also lovely
Negative section of review
Nothing
Positive section of review
The house was very clean, tidy and nice. The location is walking distance to the town centre, it had all the facilities you'd need.
Negative section of review
The road outside is a bit steep, but that can't be helped.
Positive section of review
The property was clean, well equipped. Great location for our weekend away and easy to find. Excellent communication from the hosts.
Negative section of review
Nothing really, thought everything was great.
Positive section of review
Really nice clean house that was perfect for our needs and convenient for both the NEC and Birmingham centre.
Positive section of review
Very clean and modern. Very good value. Breakfast at Rangos was spot on.
Negative section of review
No staff.
Castle Douglas, United Kingdom
Positive section of review
The holiday was lovely. Beautiful scenery with lots of places to visit.
Negative section of review
The landlady complained to us that booking.com had not paid her and ask me for my credit card details that I had used to pay for the holiday,we explained to her that we paid in advance and we were made to feel as if we were lying. She asked me for the details of the card which I gave to her and suddenly realised what I had done so I froze my card.10 minutes later she tried to take the payment from my card and again she tried 24 hours later. So glad I froze my card. Even though I showed her my receipt, she still didn't believe me. Be aware .
Positive section of review
Free parking excellent. Enjoy breakfast & dinner in the restaurant.
Negative section of review
Would not recommend the town if you are a tourist.
Positive section of review
Absaloutley nothing we didn’t even get to the room
Negative section of review
The main hallway to the stairs was barricaded with a shopping trolley a bike and a metal pole was a complete fire hazard and no staff to be seen . There was also a vile stench of drugs and the place hadn’t been cleaned in a very long time . We videoed it and walked straight out as I had 2 young kids with me was a absaloutle nightmare .
Positive section of review
Very clean, very well presented.
Negative section of review
Nothing