1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is a 10 minute walk into the city centre which was perfect. It was also very quiet around the hotel , so perfect for sleeping. The room was very clean and tidy, bed was very comfortable, but the room was a tad tiny for 2 adults , but as we was only sleeping and washing there, it really wasn't an issue. Very easy to check in and we liked that we didn't need to carry keys as it's all door coded .
Negative section of review
It wasn't a huge problem, but it would of been nice to have met the hosts at some point of checking in or out. Although it was extremely easy and convenient to contact them via the app or what's app, it lacked the personal touch of an 'hello ' face to face.
Positive section of review
Very well equipped and furnished. Despite being on the main street, it was very quiet and we got a great nights sleep. No breakfast but a fantastic deli opposite which opens at 8.30
Negative section of review
Nothing
Positive section of review
House rules not user friendly. None of our requests were granted despite the fact that we book lots of rooms for a wedding. Very impersonal service.
Negative section of review
We did not get rooms next the people we travelled with. Our guests could not check in early to attend our wedding, embarrassing response from reception.
Positive section of review
Great location, nice restaurants and bar. Staff was very friendly and helpful.
Negative section of review
Walking all the way around the stadium to get to my room. There is only one lift which takes you to reception and if you have your room on the other side you have to walk for miles. It’s very confusing to get your way around.
Positive section of review
The house itself was decorated nicely. Good facilities to use.
Negative section of review
They code given to open the lock box was incorrect. The house in general was unclean and had not clearly not been clean due to post on the floor on arrival (unclean floors and bedding). There was a lack of communication from the hosts who did not reply to our messages or answer our calls when we couldn't access the property, despite advertising a 24 hour service and knowing our time of arrival. (photograph evidence for all of the above)
Positive section of review
The unique experience of staying in an old prison
Negative section of review
Having to leave
Positive section of review
Nice room and helpful staff
Negative section of review
Pub noise but that was to be expected!
Positive section of review
The scenery was stunning.
Negative section of review
Could have been cleaned better. A bit dated.
Positive section of review
Clean safe well equipped
Positive section of review
Location