1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What an absolute gem, Kath the owner and all her staff are simply the best nothing is too much trouble, the room was cleaned every day there was plenty of tea and coffee. The breakfast was fantastic and as much coffee and toast as you like. A great base and just a minutes walk to town, would highly recommend. Will be back thanks Kath for a great experience.
Negative section of review
If I had one niggle, as a big bloke the shower was a bit small, but not a problem.
Positive section of review
It really is a value for money budget hotel. However, it is spotlessly clean and everything works perfectly. No broken doors on cupboards or lifts out of commission:
Negative section of review
There are THREE IBIS hotels on BATH Road. This is the furthest one from the airport.
Positive section of review
Extremely helpful and courteous staff at the reception who made our stay 10x better. Great location and rooms. Great experience
Positive section of review
Super helpful staff, good communication, niche room and great to have a kitchen and space to sit not only for breakfast.
Positive section of review
prior conversations with Vicki the owner very helpful. Clean and comfortable accommodation.
Negative section of review
would have been helpful to know exactly how long the washing machine and dryer cycles were in the laundry area and exactly how much money required to use them.
Positive section of review
Great location, welcoming after a long flight. Superbly comfortable bed!
Positive section of review
Very clean, nice friendly welcome
Negative section of review
Nothing
Positive section of review
Clean rooms and quiet
Negative section of review
Too hard of a mattress
Castle Donington, United Kingdom
Positive section of review
Comfy bed
Negative section of review
Shower water taps hanging out of wall, sink in unusable position in bathroom, roof terrace was was awful and as it was shared becomes a security issue, restaurant was closed, radiator controls held on by jubilee clip and resauant not open
Positive section of review
Position
Negative section of review
This place is Fawlty Towers. Beware there is a reason they want your money up front. It’s a dated run down place. River view room only had a view through high window, carpet old and crumpled, 2 nights had a flashing strobe light under door with an intermittent alarm causing lost sleep, room clean poor and little more than pulling bed covers up and replacing towels, breakfast scant and waiters had difficulty comprehending orders. When it came a full breakfast had only a single piece of breakfast. At end although I had booked a king room and we were travelling as a couple the front desk staff non negotiably wanted extra charge for another person. No discounts for the disrupted sleep.