Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Saffron Hotel
- “The staff and room ac”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Orla Copacabana Hotel
- “Lovely old hotel that is located at a perfect location with walking access to both Copacabana and Ipanema. When we arrived the staff was helpful, especially Pedro ! Helped us figure out the car parking and any questions we had. We booked the delux room and The room was a good size. Felt very safe during our stay with best part being you can leave all your valuables in the hotel and go for a swim to the beach. Lastly the breakfast was excellent so I highly recommend to opt for it.”
Canada

Apart Hotel Montreal by Les Terrasses Saint Urbain
- “Although I usually prefer to stay at hotels and not Airbnb-type rentals I was very pleased with your property and service. The well-supplied kitchen, spaciousness and Cristina's helpfulness made my stay so convenient and economical to attend my child's graduation from McGill. I will certainly return for my future visits to Montreal.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Hotel Imperial Paris
- “Everyone was very friendly and accommodating. Our room was a fantastic family suite and had plenty of room for our family of 4.”
United Kingdom

Foxglove Field Glamping
- “very lovely owner! and cute facilities”
Greece

Dolce by Wyndham Athens Attica Riviera
- “Hotel is nice, well maintained, only problem is to order the taxi. I wait taxi for 15 minutes which had been ordered by hotel staff, than I call Uber which came in 1 minute.”
Indonesia

ARTOTEL Sanur Bali
- “Amazing staff, clean and I feel safe as a solo traveler”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Stay Nikko Guesthouse
- “Stay Nikko Guesthouse exceeded my expectations. 1) Space-wise, the combined space (of 2 bedrooms/2 bathrooms (with a Japanese-style bathtub)/Living & Dining area/pantry/laundry area) was far more than enough for 5-6 people, let alone the three of us who actually were there. I also love the cat-theme decor and cute furniture/amenities:) 2) The owner was very warm and one of the most helpful I've encountered. Not only did she take the time to help us with our series of questions (when our check-in was already past 9.30PM), but she also helped drive us to the train station. Her recommendation really made a difference to our trip...we would have tried to lug our large suitcases from Nikko to Tokyo (thinking that it was only a train ride away) if not for her advice to pre-send them to our Tokyo hotel. Thank you once again! (...also for recommending the pudding and other delicious local treats!)”
Malaysia

365 House by D'Laksamana
- “1. Good local style house to taste "local" life. 2. Friendly host to treat you nicely, he brought us to the seaside to see the beautiful sunset. Thanks ! 3. convenient location to access the hot tourist sites.”
Netherlands

JaBaKi Green Studio
- “Very clean and well presented”
Poland

Apartament Golden Place
- “Beautiful, big place. Everything was prepared as we asked for. The staff are nice and extremely helpful. Immaculate! We really enjoyed our short but so lovely stay in this apartment. Distance to the city centre is short, just a quick walk”
Portugal

3HB Clube Humbria - All Inclusive
- “Great facilities, no queues for drinks, food, snacks. Excellent food options. Really enjoyed our stay here.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

The Base Central Pattaya Deluxe
- “took some really cool photos on the panoramic pool overlooking the sea and the city. I was looking specifically for an instagram location, but all the other options were 3-4 times more expensive! The room itself is simple, but it has everything and even dishes/stove and a huge fridge ( usually fridges are small)”
Turkey

Tunacan Hotel
- “Excellent value for money hotel”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From US$82
Dunroamin Hotel
Bonar Bridge, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Very friendly welcome, we also arrived early and was able to check in before 4. Breakfast in the morning was really filling and nice.. Close to Dornoch-lovely beach & we bar we found there too eat at.
- Negative section of review
  
  Bed uncomfortable very springy. Bedroom could have been cleaned better- move the furniture to hoover behind- so much dust.
Reviewed: 14 June 2024 Stayed in June 2024

Beacroft United Kingdom
From US$284
Central London - Edgware Road 2 BEDROOMS FLAT
London, United Kingdom

Average review score: 8
- Positive section of review
  
  A real nice place. Clean and cozy. 5 Mins walk to the nearest underground station, 10 mins walk to the Paddington Station. There is a big supermarket nearby. Very convenient!!
- Negative section of review
  
  The community is a bit noisy during the whole night. The living place is on the 3rd floor and no left there, so if you have many luggages, you need to carry them by yourself. LOL.
Reviewed: 14 June 2024 Stayed in June 2024

雅文 China
From US$120
The House on Warwick
London, United Kingdom

Average review score: 7.7
- Positive section of review
  
  The front of house staff were friendly and helpful. The property was clean, although there was a strange smell coming from the shower.
- Negative section of review
  
  The bedroom was very small and the bathroom had a strange and not very nice smell.
Reviewed: 14 June 2024 Stayed in May 2024

Beverley United Kingdom
From US$69
The Burlington Hotel
Eastbourne, United Kingdom

Average review score: 6.9
- Positive section of review
  
  The location is brilliant right opposite the pier. Staff were very helpful Sarah on reception was very welcoming.
- Negative section of review
  
  Bit dated however this did not deter from a great place to stay.
Reviewed: 14 June 2024 Stayed in June 2024

Donna New Zealand
From US$91
York Pavilion Hotel, Sure Hotel Collection by Best Western
York, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Bus stop just over the road so travelling into York ridiculously easy.
Reviewed: 14 June 2024 Stayed in June 2024

liz United Kingdom
From US$238
Nether Abbey Hotel
North Berwick, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Spacious rooms, fantastic breakfast, friendly staff.
- Negative section of review
  
  TVs had no reception due to ongoing issues.
Reviewed: 14 June 2024 Stayed in June 2024

John United Kingdom
From US$265
The Chelsea Harbour Hotel and Spa
London, United Kingdom

Average review score: 7
- Positive section of review
  
  Everything. I cannot fault it.
- Negative section of review
  
  Nothing
Reviewed: 14 June 2024 Stayed in June 2024

Rebecca United Kingdom
From US$132
Sleep Hotel
Worthing, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Clean, comfortable
- Negative section of review
  
  Travelling without internet access made the online access tricky.Our first experience of a totally online booking system..thankful for the room service lady on-site when we arrived who was excellent . Parking problematic at certain times.of the day
Reviewed: 14 June 2024 Stayed in June 2024

Paul Australia
From US$146
Millennium Gloucester Hotel London
London, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Only the location
- Negative section of review
  
  Stuff was not as expected Too many mistakes They send me to Room where there is someone inside the room. And they not apologise for that They deal with us as we are staying for free not customer who paid for Room The Room service never pick up the phone even reception not replying to my call It was very bad experience with millennium group I was respect millennium group but after this trip I think I will never stay in any millennium hotels and I will advise My friends and family and everyone in my life to avoid staying I. Millennium hotels
Reviewed: 14 June 2024 Stayed in June 2024

Khalifa United Arab Emirates
From US$68
Holiday Inn Express Swindon City Centre, an IHG Hotel
Swindon, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Breakfast
- Negative section of review
  
  The fact the lift wasn’t working was a nightmare for us! Yes we got notified 2 weeks before the lift wasn’t work but I thought that by the time we got there, it would be fixed(plenty of time) . That wasn’t the case. First of all there was no out of order sign on the lift so when you first walked into the hotel your stood there waiting for a lift that’s never coming as it’s broke. Then I get put on the top floor- 6 flights of stairs with a 2 year old and a buggy! Absolutely joke. Surely they could see with my booking that I had a child and to allocate me a room on the first floor. We wasn’t the only family put on the top floor with babies! Surely it’s common sense! Clearly not with this hotel. Not as if they was any staff afford to help people worn carrying luggage anyway!
Reviewed: 14 June 2024 Stayed in June 2024

Georgina United Kingdom