1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was outstanding! Freshly prepared with fresh ingredients, generous to say the least; no need for lunch after Jo's farm style start to our day, Jo had met us in the afternoon before with a plate of cake which we enjoyed in our very comfortable room with hot cups of tea.
Positive section of review
Everything, pool very organised, there is time for children to go there, there is fast track, very clean. I loved the jacuzzi and both saunas. Excellent room, good space, bed very comfortable. I really enjoyed and will definitely come back.
Negative section of review
The only thing that I can think of is because we couldn’t change the air conditioner, we wanted more cold but it can be totally our fault not knowing how to change that.
Positive section of review
The staff are amazing, so helpful, nothing was a problem for them. The rooms are perfect, small but perfect, packed with everything you need for a weekend away. Great hotel, wouldn’t hesitate to stay here again!
Negative section of review
Absolutely nothing!
Positive section of review
The place was clean, well equipped and the staff were super friendly and helpful, would absolutely recommend. Easy to walk to Whitechapel station
Positive section of review
Very clean smelt lovely , clean bedding comfy bed . Lovely tasty breakfast . Nice gentleman serving , nothing was too much trouble
Negative section of review
The stairs ! But all ok
Positive section of review
The staff were great, very polite and helpful. The accomodation was very comfortable and clean. Food was amazing
Positive section of review
Bed was very comfortable and the breakfast was great
Negative section of review
We had booked a room with parking, but didn't realise this meant we shouldn't pay in the car parks - we should've checked in first and then they sorted the parking. This meant we paid for parking twice. Something to watch out for if you do this. It was quite frustrating as the instructions we received from the hotel told us to park and pay directly in the car park. I then felt that the staff weren't very helpful about it. There was also a long queue for check in and the spa was quite dirty.
Positive section of review
Everything but especially location and quality
Negative section of review
Nothing
Positive section of review
The bathroom was immaculate
Negative section of review
No parking, location (alleyway) other than that near everything
Positive section of review
Location was brilliant.
Negative section of review
Lack of information from Reception and in the room.