1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We have stayed at the Crown Inn for the last 3 years and always look forward to it as my son attempts to qualify for The Open through regional qualifying at Minchinhampton golf club. However, this year means that we will look to stay elsewhere next year.
Negative section of review
Not the usual greeting. We said when we arrived that we wouldn't require breakfast as we had to leave at 6am and enquired whether we could have a reduction on our room rate. I was told we couldn't which then wasn't supported by a reason why I couldn't. The prices on the dinner menu, we were expecting, as we had experienced before, a really good meal, but it was very disappointing. £18.00 for a bowl of fish stew sounded great, but I would have been upset paying half that amount for what I received. We complained about room 3 having no hot water. This was tested and I was basically told I was wrong. Well at 5am the next morning, I still had the same problem, with the tech on the shower saying it knew of a hot water problem. There is nothing worse than having a cold shower at 5am in the morning. I paid my bill after dinner as requested, because we were checking out early. I then received a call to say that they had miscalculated the amount and could I return to reception to pay more. This meant, I had to get dressed again to return to reception. All in all, a really disappointing stay.......in fact half way through the evening, I asked whether there had been a change in ownership because of the difference in everything. Apparently, not.
Positive section of review
Easy check-in and check-out process. Clean room and clean communal areas. Continental help-yourself breakfast.
Negative section of review
Nothing.
Positive section of review
The breakfast was lovely, freshly cooked to order and the host was amazing.
Positive section of review
Location. The room was looking over the sea and pier. Lovely.
Negative section of review
Housekeeping is not good. We had to keep asking for towels and room to be cleaned. There are no glasses in the room Breakfast is alright, but machines out of order.
Positive section of review
Great room size, lovely location and exceptional staff
Negative section of review
Everything was excellent
Stansted Mountfitchet, United Kingdom
Positive section of review
Breakfast was good. Bed was comfortable and clean.
Negative section of review
Quite a walk to airport
Positive section of review
Great property and very well maintained indeed.
Negative section of review
My only issue that the exact location of the property (when trying to locate where it is) is not very well visible with a number 23 on the property. I walk passed it several times and even to owner of the property next door did not know where 23 was
Positive section of review
Good location. Nice interior
Negative section of review
No soundproofing rooms. You can have a conversation through the wall with the person in the next room =\
Positive section of review
24 hour reception
Negative section of review
Main reception was closed off for renovation works
Positive section of review
location
Negative section of review
vakuum cleaner noise in the morning