1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Hemel Hempstead, United Kingdom
Positive section of review
Great choice for breakfast. Room was cold, with a number of guests complaining about their room temperature! The front desk staff arranged to have a heater placed in my room, which improved the situation. It was explained the heating for the rooms had been shut down as it was summer! Check in was not that smooth, they didn't seem to quite understand properly that I was disabled . They placed me on the lower ground floor, which was not ideal! Note, there is an additional charge for parking (£7/night), even for Blue Badge holders!
Negative section of review
Having to sleep in my clothes on the first night to keep warm!
Positive section of review
Ambience of the hotel was good The location is near the University of Strathclyde and George Square. Staff are very cooperative and helpful. Rooms and towels are cleaned every day. Room has all basic amenities. There is a gym, a cafe, and a small restaurant for everyone.
Positive section of review
Good size apartment, very clean, comfortable and the location was great. A beautiful view of the river from the lounge room and kitchen.
Positive section of review
SPA , Location and outstanding customers service at the reception desk specially the hotel's manager
Negative section of review
restaurant , limited menu and useless waiters
Positive section of review
The bed was comfortable and the bathroom was large and modern.
Positive section of review
beautiful location, relaxing, peaceful, very good breakfast
Positive section of review
Very friendly and helpful staff
Negative section of review
I am a wheelchair user and noticed that the bin in the bathroom was pedal operated. I’ve never seen a hotel get this right! Changing this across your chain would be a great way to show your wheelchair-using guests that you have thought about every aspect of their stay. Thank you.
Positive section of review
Gorgeous clean modern hotel
Positive section of review
The room view
Negative section of review
The thing that they had canceled my reservation without my consent and made a new reservation which was more expensive and didn't have breakfast
Positive section of review
N/A
Negative section of review
Bigger bathroom