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2
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3
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Positive section of review
The hotel is beautiful it looks like the inside of the Titanic, high ceilings, very oldie worldy grand style with chandeliers and marble everywhere, lots of ornate detail and just a very stunning place. The location is amazing..literally a minute walk from the train station, close to absolutely everything and the staff are very friendly.
Negative section of review
Needs renovating, the room we had the bathroom was awful, plug with no chain on it so after my bath I couldn't even drain it, weird shower curtain against the window, mould in the corner of ceiling above the bath, dirty tiles and floor, no chain on plug in the sink and very damp smelling! Queues for reception were crazy, had to join an hour long queue to check in then the same again at checkout, then wait again in a queue to collect bags in the baggage hold room.
Positive section of review
Lovely breakfast very well cooked Staff especially manager made our stay so great As honeymooning couple we were made to feel very special We enjoyed it so much we plan to go back with our daughter another time and have recommended the hotel to family and friends
Positive section of review
Excellent breakfast, cooked when I arrived at the table, just the items I wanted. Location excellent for the University, where I was attending a study day. Hosts extremely friendly, with charming dogs, and most informative about way to University and local restaurants.
Negative section of review
I found my room rather cold, but fine once I was in bed.
Positive section of review
Self-check in was super easy. The house was very clean and had everything we needed. The room was nice and the bed was comfortable. Leonard was great with communication, provided pictures and clear instructions and responded promptly.
Negative section of review
Would have liked a small bedside table or two. Had trouble with key to the actual room so couldn't lock it and kept my stuff in my car.
Positive section of review
Very friendly host, clean and tidy just as expected. Safe parking for the motorbikes and very quiet over night. I would recommend to friends if visiting wales on bikes a great location for touring.
Stoke on Trent, United Kingdom
Positive section of review
The property is immaculate as pictured, all the facilities you need, shops, takeaways, pubs not even 2 minutes away.
Negative section of review
When I arrived none of the beds had been changed or made, so I slept on the sofa bed, woke up Saturday morning to 2 people looking through the window at 8am, when I answered the door it was the cleaners who accused me of not leaving on time even though I was booked through to the Monday. They then admitted they had not been told of my check in and nothing had been cleaned before my arrival. Back garden desperately needed weeding so I did that for you and left the remnants by the back gate. The toilet roll holder was also coming away from the wall. Based on this I don't think it's unfair to ask for my security deposit back.
Positive section of review
Absolutely gorgeous location plenty activities while here aswell
Negative section of review
Only downside was a wedding downstairs and road outside ….. rooms not as soundproof as could be
Positive section of review
The location in general ,the friendly staff and value for money!
Negative section of review
Some of the food we ordered though a reasonably good breakfast .
Positive section of review
Excellent breakfast and friendly staff
Negative section of review
Rooms need updating
Weston-super-Mare, United Kingdom
Positive section of review
Right on the seafront.
Negative section of review
Pillows could have been more comfortable.