Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Remal Hotel
- “Modern and the staff were really always please to help”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pousada da Mangueira
- “It's a nice place to stay close to town. The hotel has all the facilities need for your stay.”
Canada

Tilby's Rainbow Cottage
- “Nice and cosy cottage with an excellent sea view and perfect equipment.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Folegandros residence/Karavostasi
- “Everything was amazing and I would totally recommend. The house has loads of space inside and out, the kitchen is well equipped and there’s a washing machine and small dishwasher. Upstairs is a great space with a large bed, loads of storage, modern bathroom and lovely balcony facing the harbour. There’s water, coffee and basic supplies provided, Efthymios picked up and dropped off for the ferry plus he helped arrange a hire car and provided maps and advice. The sea, port and shops are very close and Chora and beyond a short drive. All in all it was perfect and I loved my stay.”
Indonesia

Lumbung Bali Huts
- “Location and friendly staff”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

THE KNOT TOKYO Shinjuku
- “Clean and easy to access, couple of minutes walk to the station entrance. Bakery was busy every morning and very good for a quick bite and dash. Queen room was just big enough for 2 large suitcases. Happily stay here again. Water was refilled everyday.”
Malaysia

Hompton Hotel by the Beach
- “We loved everything about the hotel. They had the softest sheets and the fluffiest pillows. Very spacious bathroom. The living and dining area, which were separate from the bedroom, were well equipped. The suite also had a view of the beach that was simply breathtaking.”
Netherlands

Bed and Breakfast Villa Beldershoek
- “Everything was perfect. It may seem too vague, but it is true indeed. Very clean, cozy and well equipped. The bed was really comfortable. Bathroom and great shower. Nice view of gardens, and very good localization between Hengelo and Enschede (15 min from U. Twente). The host was great as well. It was lovely to spend some time there!”
Poland

Leonardo Royal Hotel Warsaw
- “I stayed for 3 nights and was out for a meeting on my last day of checkout, but I was late by 3 hours to reach hotel and finish all formalities. But the reception staff cooperated so well that they understood the genuinity of the problem and allowed me late check out till 3 PM without any charges.”
Portugal

Apartamento Bela Vista
- “Everything you needed was in this apartment It was very clean and modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Zenseana Resort & Spa - SHA Plus
- “Clean and humble employees”
Turkey

Costa Bodrum City
- “Very friendly family hotel with all the facilities. Bearkfast was very good”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 200
The Penny Black Apartment With Indoor Hot Tub
Slamannan, United Kingdom

Average review score: 9.1
- Positive section of review
  
  The hosts were very nice and gave us all information required for our stay They left us a gift with a handwritten card because of previous guests making a mess meaning we had to push our check in time back which we thought was really nice There was a couple cans of juice and bottles of water in the fridge for us which was a nice touch also And the hot tub was great for relaxing in at night
- Negative section of review
  
  There was a considerable amount of dust under the bed and on top of the bed frame/underneath and around the mattress
Reviewed: 8 June 2024 Stayed in June 2024

Samantha United Kingdom
From € 129
Fourteen westgate
Louth, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Beautifully renovated apartment on the western end of Louth town. Only 200m to St James Church and a little more to the middle of town. 2 comfortable bedrooms upstairs, spacious lounge and well equipped kitchen. Nice small courtyard off the kitchen. Also 300m to the local golf club!
- Negative section of review
  
  Has a narrow staircase and various small level changes on both floors might make it a bit difficult for less mobile people . Nothing else!
Reviewed: 8 June 2024 Stayed in June 2024

Phil New Zealand
From € 105
The Northallerton Inn - The Inn Collection Group
Northallerton, United Kingdom

Average review score: 9
- Positive section of review
  
  Lovely pub - good in evening, good breakfast too. Rooms feel brand new - everything in great condition… all the little things too like plenty of plug sockets / usb. Excellent shower. Right in the middle of town.
- Negative section of review
  
  Nothing.
Reviewed: 8 June 2024 Stayed in June 2024

Tom United Kingdom
From € 106
The Royal Hotel
Ullapool, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Good location for the ferry to Lewis/Harris. Nice restaurant with good food though maybe a little on the expensive side (possibly due to location). Staff very friendly and helpful.
- Negative section of review
  
  I think we had a refurbished room (24) but some of the furniture was mismatched and there was nowhere to hang towels in the bathroom. Otherwise very comfortable and nice bed.
Reviewed: 8 June 2024 Stayed in June 2024

Nick United Kingdom
From € 100
Ensuite Rooms
Wick, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Parking was easy on the street. Shared kitchen was very well equipped and roomy. Good sized fridge. There was a toilet downstairs which was good. Entry with key code box.
- Negative section of review
  
  We would like TV in room so don’t have to go downstairs for it. Rooms are on 1st and 2nd floor for having to carry bags up.
Reviewed: 8 June 2024 Stayed in May 2024

Rosemary Australia
From € 81
Letchworth Hall
Letchworth, United Kingdom

Average review score: 6.7
- Positive section of review
  
  Convenient location set in pleasant grounds. Lots of character and great if you want somewhere quiet
- Negative section of review
  
  We did not have small children with us but shame the lovely play area was so overgrown
Reviewed: 8 June 2024 Stayed in June 2024

Pauline United Kingdom
From € 128
Reading by Charles Hope
Reading, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Great place to stay if you like your own apartment and want to cook etc
- Negative section of review
  
  This time I had issues checking in, make sure you get check-in before arrival as you need an app etc to act as a key
Reviewed: 8 June 2024 Stayed in June 2024

Raymie1986 United Kingdom
From € 99
Ashtree House Bed and Breakfast
Thornton, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Breakfast great. The dining room oozed charm and feeling.
- Negative section of review
  
  Location a little out of way but that's part of the charm.
Reviewed: 8 June 2024 Stayed in June 2024

John France
From € 146
Ormeside Boutique Holiday Apartment
Llandudno, United Kingdom

Average review score: 9.8
- Positive section of review
  
  good location close to pubs and places to eat.
- Negative section of review
  
  steps up to the apartment are quite steep,
Reviewed: 8 June 2024 Stayed in June 2024

Anthony United Kingdom
From € 111
Hawkstone Park
Wem, United Kingdom

Average review score: 7.1
- Positive section of review
  
  Everything
- Negative section of review
  
  Nothing
Reviewed: 8 June 2024 Stayed in June 2024

SUSAN United Kingdom