1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is great for the ferry. Check-in was good and staff pleasant. Breakfast was good with a pre-order requirement. Scrambled egg and salmon excellent. We got an upgrade to room 26 which was at the top of the house up steep stairs. The room was sizeable with 2 sofas and a small table and 2 chairs as well as a bed. Bathroom was big and had a jacuzzi bath with shower over..
Negative section of review
The bedroom and bathroom needs a good clean and a bit of updating. The room was hot with little air coming in. Left windows open which meant we heard a local party and row going on. No evening meal option on Sunday night. We got a taxi to the Lorne which cost approx £5 each way and food was excellent. Recommend booking. Had to ask for a hairdryer at reception. Lighting in room was poor and location of plugs for a mirror not thought out. Jacuzzi bath took over 30 minutes to fill to the bottom of the jets so I gave up. Hotel generally could do with a bit of TLC.
Positive section of review
The property was very good location was all so good to get to all the shops . Parking at the property can be a bit tight if you have a large car but if you inform them they will give you a bigger space.
Negative section of review
Nothing at all it was a great stay would do it again .already thinking about next year.
Positive section of review
Room was clean and the bed was very commutable breakfast was very good with plenty of choice.
Negative section of review
Member on reception was rude. apart from that all good.
Positive section of review
Great location, clean room with comfy beds, friendly helpful staff, lovely food
Negative section of review
Twin room was a long thin shape with the beds foot to foot. There was only a one hour window for breakfast so all the guests were there at once and the staff were very busy so they missed taking our breakfast order and offering tea & coffee. Think if there was a longer time slot for breakfast it would be less frantic
Positive section of review
Fantastic place, had everything you need and was in a perfect spot.
Negative section of review
Nothing.
Castle Donington, United Kingdom
Positive section of review
Really clean and comfy beds. Modern room and good location.
Negative section of review
Card only everywhere in hotel and rude staff.
Positive section of review
Everything was fine, location and room
Negative section of review
No problems
Positive section of review
Absolutely stunning and amazing place
Negative section of review
Loved it all
Positive section of review
great views, good location
Negative section of review
Nothing
Positive section of review
N/a
Negative section of review
Salad for lunch below expectations .