1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful old building which has been very tastefully converted into a hotel. Facilities excellent with every need catered for. Room was lovely, clean and had everything we needed. Staff extremely friendly and helpful.
Negative section of review
Nothing.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great hotel, friendly staff, excellent location. And super comfy matress and pillows. Great breakfast selection too. Our room lacked hanging space for clothes, but for an overnight stay or was fine.
Negative section of review
There was nothing I didn't like.
Positive section of review
Location to the shops and hills was perfect. Popped down for breakfast in the morning, got a table and had a lovely breakfast 😋
Negative section of review
Lots of noise from 10pm until 3pm from outside, loud and drunk people hanging around outside. Our room was on the main street so didn't get much sleep. If you're a light sleeper ask for a room at the back of the hotel.
Positive section of review
Cleanliness, plenty of clean towels and clean linen turn down service every morning. Easy check in / out.
Negative section of review
Nothing to dislike here, only small issue with auto street door closure not working 100%
Positive section of review
Lovley surroundings everything you need was there good facilities would definitely stay again
Positive section of review
Nothing , very dirty and smell inside and outside the room was strong very bad
Negative section of review
Nothing , room and toilet was very dirty. We find 2 can of Pepsi open in the fridge. Very disgusting and disappointed.
Positive section of review
Friendly staff. Great location and parking facilities. Nice comfy beds.
Newcastle upon Tyne, United Kingdom
Positive section of review
Beautiful building
Negative section of review
Our room was ground floor and very noisy, the bedside cabinets had not been cleaned as put my phone on the side and there was a white powder on it also coffee or tea marks
Positive section of review
Staff kindness
Positive section of review
All good.
Negative section of review
Room a bit cold.