1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was great for visiting relatives in Rye and exploring along the coast, it would be fabulous for a family beach holiday. We especially liked the downstairs toilet which was not even mentioned in the details! Property was bigger than it looked in the photos, and so well equipped. Parking was very easy. Great instructions for key collection made it very easy.
Negative section of review
The outside deck area has no view - but there's a lovely bench with a view in the shared garden at the front.
Positive section of review
We loved everything! This was our first trip back to the UK in nearly 2 years. We couldn’t have asked for more. The room was lovely, spacious, comfortable bed and clean. Off street parking was great peace of mind. And last, but certainly not least, Heather and Frank were amazing hosts and made our stay wonderful. We will definitely be back! 😊
Negative section of review
Nothing.
Positive section of review
Outstanding hotel with excellent food and service. The location is perfect with easy road access to the rest of the Lakes (avoiding Ambleside's one way system) and a short walk to local walks, pubs and restaurants.
Positive section of review
Room was lovely although there was a badly cracked tile in the entrance of the bathroom which needs urgent attention! Also telly and air conditioning wasn’t working.
Negative section of review
Email I received from them regarding our reservation! Very rude and abrupt even though I had sent them a nice email regarding a mistake in my reservation! Not nice, not great start to a birthday weekend!
Positive section of review
Spacious well-furnished room amd toilet. Unusually low price for a Hilton chain hotel in the night we stayed there. Very friendly and helpful reception staff.
Negative section of review
Nothing.
Positive section of review
Old style building, bit quirky, close to railway station and town. Nice and clean, staff friendly.
Negative section of review
Incredibly minor but bedside lights in the room didn’t work. Could do with a lift but it’s an old building so probably couldn’t have one.
Positive section of review
I really liked how central the property is and how nice the staff was
Negative section of review
The restroom should have been cleaned a bit more frequent and i didn’t like that you had to pay extra for every single little thing. The pillows are just too stiff and flat, the blanket was nice though.
Positive section of review
The foyer was nice and the receptionists
Negative section of review
Getting woken up by a person taking a shower at 7am in the room next to us which sounded like it was in our room, once again at 9 am by house keeping entering our room, door handle falling off on bathroom door on the inside, was hard to close window as the handle was broken and mould on the silicone around the window .
Positive section of review
Really good breakfast and lovely owners
Positive section of review
Location was excellent
Negative section of review
The property was very run down, front entrance was dirty , weeds in garden and pots. Room was pretty much at back packer level. Pillows like rocks, mattress old and hard, bathroom old. Breakfast was underwhelming. Nothing matches the website description