1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
really nice room, super comfortable bed, very polite and helpful staff. The breakfast system is different than usual but works very weel. Location is superb! Very quiet are safe area.
Negative section of review
nothing to mention here
Positive section of review
Helpful staff, decent location, bike parking, good value room comfee enough. Brekkie fine and bonus at price paid
Negative section of review
Nothing
Positive section of review
Easy to get to from the railway station, bathroom, bed, some snacks in the room, 24*7 help, comfy bed.
Negative section of review
- the reception staff have potential for improvement, for eg- i carried 2*23 kgs bag and a handbag returning from a 14 hrs flight. I expected staff to help me get the luggage up to my floor, especially if they are aware that the guest will need to use some staircase.(2-3) -i could smell green in my coridoor -someone's personal youtube was signed in on the tv in the bedroom( this is probably something they should check after checkouts to protect personal data)
Positive section of review
Nice clean, bright flat. Everything in it that we required Good shower. Comfy bed Parking
Negative section of review
The exterior and staircase gives a poor impression on arrival.
Positive section of review
The breakfast was lovely and well cooked. The room was large with good facilities
Negative section of review
The room was dated, the bed was old and uncomfortable. The carpet was dirty and needed replacing. Coffee machine was broken.
Positive section of review
Clean up to date rooms and fabulous breakfast
Negative section of review
N/A
Positive section of review
I loved the room and the spa facilities.
Negative section of review
We booked at the restaurant. However, the menu online was different to the menu on the day, so we went elsewhere for dinner.
Positive section of review
It is nice, clean with comfortable bed.
Negative section of review
The downside is the stairs as my room is at the basement with knee problem. Request to change room but no other room available.
Positive section of review
Very good breakfast plenty of choice.
Negative section of review
More choice in the restaurant. Ver