1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Bed was comfy, clean room, I had to go twice to the reception to ask for the room temperature to be set...it was cold. The tab we were to use to set the room temperature was not working. No cup or bottle to use room drink water...and for the standard of the hotel I was expecting at least a kettle and coffee sachets.
Positive section of review
the Staff were excellent and the room was good, there was not heating controls in the room so had to take a heater in. I carry one everywhere just in case. Service was good and the staff could not have been more helpful.
Negative section of review
The breakfast was of a reasonable quality but looked to have been put out under the lamps for a prolonged time prior to service. some of the food was dried, it took a prolonged time to receive poached eggs requested on entry to the restaurant. I had the Cheese burger one evening, this was probably the worst burger I have had. the first one was burnt so I requested another one, this came inside a minute so am presuming that these are all precooked which I was not expecting from a hotel of this standard.
Positive section of review
Perfect location if you have an early flight. Bus leaves you right in front of the hotel. Reception was really nice as she let us in 40 earlier than checkin. It was great after a long flight.
Negative section of review
Hotel was a bit old. I noticed that is under renovation so when its done, I think rating will be 10
Positive section of review
Location was perfect and the apartment is very spacious and clean. Could not fault anything at all about the stay!
Positive section of review
GOOD BREAKFAST, THOUGH DIDN'T TAKE ADVANTAGE OF ALL THAT WAS ON OFFER. PLEASANT BAR AND TERRACE.
Negative section of review
SOMTIMES RATHER NOISY DUE TO WORK IN ADJOINING PROPERTY
Positive section of review
Its location, quietness, ans despite being a fairly large property, its privacy.
Negative section of review
The communal dining kitchen was fine as a principle, but the contents of the cupboards were random and not as clean as we’d have liked.
Positive section of review
Lovely appartment clean and comfortable
Negative section of review
Probably could do with a bit more table ware. When cooking there is no spare plates to put things onto while serving up. Could do with a few more glasses. Only 2 wine glasses with the only other glasses being pint pots. Not a big deal but would have been nice to have a couple normal drinking glasses.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great location and great hotel
Negative section of review
Nothing
Positive section of review
Breakfast was excellent
Negative section of review
Fire alarm was scary , no one warned of all of the screens coming down, appearing to limiting exits .
Positive section of review
Just a lovely property
Negative section of review
In a lovely village