1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location good, rooms modern, not particularly clean, dusty and no attention to detail in bathroom. Back of sink not cleaned, marks on wall, mould around sealant in shower, radiator very dirty/dusty. Website offers discounted breakfast at a local cafe, however the cafe has closed and no alternative arranged. (Cafe closed September 2023-obviously not hot on keeping website updated) very disappointing that the B&B only offers B!!!!
Negative section of review
Dusty and dirty room and no discount for breakfast
Positive section of review
Hotel was absolutely lovely. We thoroughly enjoyed the facilities - got to use the gym and pool area. The breakfast was fantastic with a good selection and variety, set in a lovely modern restaurant. Staff were lovely throughout and did not even charge us for the late check-out we requested.
Negative section of review
Nothing.
Positive section of review
It suited our needs just fine . Breakfast was good in comfortable surroundings and Nick pleasant .
Negative section of review
It was what "was said on the tin ". No complaints, we were wishing to keep our costs down.
Positive section of review
location was perfect being central. Efficient and polite staff Bedroom clean, beds comfortable.
Negative section of review
nothing
Positive section of review
The food was fantastic, the room basic but ideal. Staff very friendly
Positive section of review
Rooms beautifully decorated and modern. Beds very comfortable.
Negative section of review
Nothing I didn't like.
Positive section of review
Good location for town centre and nice and quiet
Negative section of review
We arrived to find various issues- blood and other stains on doors, all furniture dirty and stained, bin sensor not working and dirty, shower extractor fan filthy, generally very unclean. There were no lamp shades only bare bulbs. I contacted to complain about the dirt via phone, she said she would report it and we never heard back. She contacted me the following day to ask if she could come and pick up some of the keys, saying I had five. The irony was there were 2 keys and one did not open the door. 1 key for four adults is not enough. This was advertised as a luxury flat but it was certainly not that.
Positive section of review
Great location and an easy walk down into town
Positive section of review
Location, comfortable beds, friendly welcome.
Negative section of review
Noisy tap in the bathroom, breakfast chaotic, expensive car park.
Positive section of review
It’s was clean and tidy friendly staff
Negative section of review
It would be good if they was a TV in room