1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
The building entrance and rooms both had a modern look and staff very helpful. The dining experience was excellent with plenty of menu choice and supported with excellent staff.
Negative section of review
Nothing to dislike
Positive section of review
Fantastic location near stadium we booked last minute and communication was very smooth. room was very comfortable and clean would definitely stay again
Negative section of review
Only down side was the blinds didn't work so it got very bright in the room from 6am making it very difficult to sleep also parking isn't ideal
Positive section of review
The outside of the hotel looks nice and inviting. Nice location the outside part looks modern and the iPads to check in are modern.
Negative section of review
Booked this room, the. Realised I had booked an accessible room by mistake. I immediately messages the hotel to see if I could request a regular room instead. I was very nicely informed that if they had availability they would switch me to a regular double no problem. When we arrived at the hotel a lovely young man helped us to check in and I asked him if any regular doubles were available. He went over to ask a more senior guy (who was also in the lobby so we could see him asking). The other man made a horrible face and batted the guy away with his hand. The initial guy came back and told us there were no regular double rooms available. This was very disappointing because it really looked like no effort had been made to check and when I was looking online regularly double rooms were still available so it appears as if they were lying. Very disappointing reception, shame on that manager guy who didn’t even check if different room was available. They send all these whatsappps like they’re there for you and helpful but they’re not. So when we eventually get to our disability access room (2 able people). The room is incredibly basic not even a table or a stand. Just some pegs on the wall. The lighting was all or nothing, no way to put a lamp or lower lights on. So it was either light or complete darkness. Then when we committed to darkenss very annoying green light stayed on in the ceiling which was disturbing to our sleep. Only positive is the shower was hot and switch good pressure and the outside and reception looked modern. Very poor experience overall, wouldn’t recommend Zedwell Greenwich
Positive section of review
Room size, Cleaniness and decoration location equipement (gym, spa) architecture
Negative section of review
- restaurant and hotel staff apart the manager and the receptionnist (most of the waitress looks bored and bartender dont care your remarks about food) - food quality regarding the breakfast (industrials products, fatty) and food quantity during dinner (quantity may changes for the same mains one other day, the manager came to an agreemend when i reported that)
Positive section of review
The location was excellent and the staff were super friendly!
Negative section of review
Upon arrival our bathroom was a bit dirty.
Positive section of review
Sea front location close to the ferry port
Negative section of review
Property is very dated. Limited staff. No one at the front desk to check in. Had to wait over 29 minutes until someone came even after ringing the desk bell.
Positive section of review
Lovely apartment, very comfortable...
Negative section of review
Nothing
Positive section of review
Excellent x
Positive section of review
Nice Room
Negative section of review
Spacious
Positive section of review
Location
Negative section of review
Explanation on how is working the shower would have been appreciated. I had to turn on a red button outside the bathroom to have water. Communication could have been better especially after ther working hours, when I could not reach anybody on the phone. TV was not working. Bed was not very confortable, i could feel the springs