1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very close to the airport, easy to find and plenty of car parking outside. The instructions from the owner were clear and the rooms were very comfortable. We managed to get a good night's sleep before flying.
Negative section of review
There are planes early evening flying over constantly but after a while you get used to them. At night time we did not hear any planes.
Positive section of review
Room was spacious (one of four booked) and clean. The shower was very good. Location - Close to Big Ben and Westminster Abbey. A few minutes taxi ride to Leicester Square.
Negative section of review
There was no complimentary bottled water in the room. The tea cups were very good quality china but were too small for tea. Mugs would be better. Water from the shower ran out under the door onto the floor outside. It was a shame the bar closed so early (10pm) We would have had a night cap or two on our return from the theatre
Positive section of review
Very well situated close to Loch Ness with a very nice (and popular) restaurant attached to the hotel. Staff were very attentive and genuinely cared about our experience.
Negative section of review
Mattresses could do with a replacement, a little lumpy, but not overly bad
Positive section of review
Lovely welcome at reception. Hotel was much nicer than the yellow paint outside suggested it would be. We had room 11 which had a lovely view over the bay
Negative section of review
Not much, only concern was the coving over where the bed was looked like it might fall at any time and a check out time of 11 instead of 10 would have been nice
Positive section of review
A lovely few days at the Franklin! Lovely room, spotlessly clean, exceptional hosts and a fabulous breakfast! We'll be back!
Positive section of review
Very comfortable bed, lovely spacious rooms, all amenities provided.
Negative section of review
Nothing.
Positive section of review
Everything was perfectly clean and the stuff is more than friendly.
Negative section of review
The shower wasn’t continuously giving hot water, was intermittent hot and cold.
Positive section of review
Great location. Lovely staff
Negative section of review
Nothing
Redhill, United Kingdom
Positive section of review
Location
Negative section of review
Tv unusable as no remote, main bedroom bedside lamp didn’t work, main bathroom shower extremely poor barely a trickle. En-suite shower is tiny. No soft furnishings in entire house. Did not smell clean and dubious stains on carpets. Toothpaste on mirrors. No thermostats on multiple radiators.