1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Would never stay there again staff very rude couldn’t speak on word off English very disappointed that u would have that property on yr site booked in fo 3 nights only stayed 1 night both of us had to book separate hotels for 2 nights not happy at all couldn’t even have a key to go out for summit to eat have to ring door bell every time u wanted to be in even took our room key off us on the 2nd day even tho we had valuables in there then to be asked on the morning are we coming back tonight what a cheeky person as I already paid for the 3 nights then to go back after work to again knock on the door bell to be asked I can’t let u in until I speak to my managers what the hell eventuelly got our stuff and booked in somewhere else no TV no mirror in ensuite 1 towel not hasn’t at the leafy booking . Com can do is refund me my 2 days I didn’t stay there as the place isn’t up to much manners plays a lot as a host of a property😡😡😡😡😡
Negative section of review
Nothing
Positive section of review
There was a great choice for breakfast with attentive staff serving throught the hotel. We also had the bar menu during our stay which was excellent. A charming barman,James helped us with any enquiry making our stay even more enjoyable.
Negative section of review
Nothing.
Wiggenhall Saint Germans, United Kingdom
Positive section of review
Beautiful views of the river. Large spacious room. Very friendly and helpful staff including Portley.
Positive section of review
Position. Lovely walk nearby. Fresh air in room. Parking easy. Having a teapot was wonderful.
Positive section of review
Very comfortable property with good amenities, close to where I needed to be.
Negative section of review
Although there was a parking area, I wasn’t allowed to use it and had to park on the street.
Positive section of review
Great location. Easy access and check in.
Negative section of review
No choice of pillows. Bathroom facilities very tight and cramped. Shower leaked and made noise during the night keeping me awake.
Positive section of review
The sea view room
Negative section of review
The lady who seemed to be in charge was not very helpful and not friendly. Asked about restaurant and was told they can’t help with booking as already running late with service. Spoken to other lady at reception desk in downgrading way. Her mannerism has made us feel unwelcome and it felt very old fashioned way of dealing with customers, we are not even high maintenance
Positive section of review
Close to airport
Positive section of review
Lovely breakfast
Negative section of review
On checked in online & left message request, part of the message was looked at & actioned & the rest ignored. Was told that the message hadn’t been read but it clearly had. Was not happy as that particular request had been made twice! Room was clean, total lack of power points & had to request an extension lead as was socket was broken. Not enough toiletries for 2 people at all
Positive section of review
Great spa
Negative section of review
Reception was chaotic poorly manned, no comfortable lounge