1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
The room was spacious, the surrounding area was quiet and we like walking around which we had to do as it was away from the centre, the property was well maintained, staff were friendly. We have stayed in various properties in Brighton and this has been our favourite.
Negative section of review
No complaints at all
Newburgh, United Kingdom
Positive section of review
Recently renovated to a high standard. Staff very friendly, welcoming & helpful. Lots of nice little touches such as freshly baked cookies in the room. Good breakfast. Recommended.
Positive section of review
The room was very comfortable and we received help with our bags upstairs. The breakfast was fresh and we were want for nothing.
Negative section of review
We were disappointed with the location. We had no problems, being just a couple blocks from the tube or the bus right outside. The neighbourhood was not quite what we expected. We also wished we could contact the hotel adminstration/management. There is no phone in the room, nor any method to reach them if we needed help. Luckily we caught the assistant manager just be for he left the restaurant to get help with our room. If we had missed him - we had no information on how to reach management - which created an issue the next day when we need to get a taxi.
Positive section of review
The Estoril had a lovely atmosphere. It was in a nice street and it was a very pretty property.
Negative section of review
It felt like the bed sloped a bit.
Positive section of review
Nice hotel with good location. Breakfast was good and staff was very friendly. Room was clean
Positive section of review
The location was good, parking included i liked. Access to the building was good.
Negative section of review
The building had some issues regarding cleanliness. The bed didn't have a headboard. The pillows were feather only and gave no support, I had to use the couch pillows or I wouldn't have slept at all!
Positive section of review
Electrician chap was helpful.
Negative section of review
outdated decor and no fridge in the room. Staff were not really helpful and jacuzzi was cold.
Positive section of review
Smart, neat , tidy, welcoming
Negative section of review
Bed a bit narrow
Positive section of review
Everything good
Negative section of review
Nothing
Positive section of review
Cleanliness
Negative section of review
Waiting to be seated for long at the restaurant