1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything. Really nice experience. We have stayed in two other Leonardos and they've all been great so consistent in quality and service is brill. We booked Saturday night first as we watched james arthur at the stadium, saw that they had a pool so booked Friday night as an added extra, we were able to stay in the same room etc with no issue. Reception staff and breakfast staff were lovely.
Negative section of review
No comments to make
Positive section of review
The location was excellent as it is just a short walk into the town centre where everything is. The breakfast was nice too and cooked how you wanted. Staff were friendly and helpful.
Negative section of review
The rooms and staircase are sad to say, looking tired, and the whole area where the rooms are could all do with a refit and bringing up to date. The floor boards, especially as they were horrendous and loud, just not good at all. Plumbing is loud when toilet refills...the hot tap water spluttered coming out...quite strange. Mattress is old and knackered, to be honest. The carpet was grubby in areas along with the rug, which was filthy, too. I could go on, unfortunately.
Positive section of review
Lovely old inn, complete with creaky uneven floors and probably a ghost or two !!
Negative section of review
Everything was fine
Positive section of review
Location for us was excellent. Bed really comfy. Staff very pleasant.
Negative section of review
Would have preferred self service breakfast.
Positive section of review
Very nice room best one for views would go again and recommend it
Negative section of review
Nothing
Positive section of review
Great view from room ! Very clean and comfortable. Friendly staff.
Negative section of review
Nothing of note
Positive section of review
I like to stay hotels which is budgeted. It was poor
Negative section of review
They took lots of money but provided really poor room. Floor is having tiles, stayed in a bad below ground floor room. Extremely bad hotel and it's stuff. Is really worse
Positive section of review
Great location, good food excellent property.
Negative section of review
No free coffee on arrival this time
Leamington Spa, United Kingdom
Positive section of review
Friendly family atmosphere.
Positive section of review
Friendly staff
Negative section of review
Having to cross the road to go to main hotel, hotel annexe (Lakeside) is not suitable for elderly people