1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly. Polite and helpful staff, room was clean and friendly. Really good breakfast with cereals, fruit, and pastries, then a choice of cooked breakfasts. The full english come with toast and was cooked perfectly with the eggs however you like them.
Shipston on Stour, United Kingdom
Positive section of review
The team were lovely. They were welcoming and friendly. The location was brilliant - close to Stratford and easy to find. The room was beautifully laid out and very comfortable. We ate in the restaurant- the food was amazing!
Negative section of review
Nothing!
Positive section of review
I’ve stayed here before. The room was clean and comfortable and has a great en-suite with rain head shower. The bed was comfortable and the room nicely furnished. it’s a nice place to stay in a good location.
Negative section of review
On this stay, the shared kitchen area was not quite so clean and is in need of a bit of a refresh. This didn’t detract from our stay though and the kitchen is well equipped.
Positive section of review
It was great for 1st 2 days then we were moved to a different apartment which wasnt as nice ? Very badly dealt with.No apologies they just said they were double booked and we had to wait in for the transfer.
Negative section of review
Great location
Positive section of review
The receptionist was very helpful and professional on our arrival. We received an upgrade which was lovely. The room was spacious, very clean and comfortable. Easy walking distance from town centre.
Negative section of review
N/a
Positive section of review
The location just by the station is perfect! The place is super clean and the bed was super comfortable!
Positive section of review
Great location in the heart of the city. Large spacious apartment with good facilities.
Negative section of review
Construction around the outsides, if the balcony and window areas - not able to use. No heating, was freezing inside. Horribly uncomfortable bed - 2 singles pushed together with the middle of the bed feeling like a plank of wood under the bed.
Positive section of review
Breakfast was amazing, the staff were wonderful
Positive section of review
The location was central in Llangollen
Negative section of review
N/A
Positive section of review
The location..
Negative section of review
No heating, in bedroom and bathroom..Told staff first thing in morning before going out for the day, came back in evening and still not working, told reception ( I think they were reception on duty!!) and had to demand some type of heating.. People with children at 10-11pm walking up and down corridor constantly playing, I had to go out to remind them of the time and the noise they were making .. Floor boards in room near servicing and shower on its last legs.. The room was clean though, the cleaners did a very good job..