1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent facilities and cleaniness as well as a good location for Cradiff City. The accommodation was ample enough for two and even for 4 people. The appliances were also of a high standard as was the shower.
Negative section of review
Everything was of a high standard so difficiult to say anything needed any improvement. There was plenty of tea and coffee facilities including biscuits and milk.
Positive section of review
Good location - close to the Tube and most sites 15-20min away. Plenty of restaurants and groceries near the hotel. Comfortable stay and would recommend. The laundry facilities were very handy!
Negative section of review
No lift and the bathroom facilities are very small. Im pretty slender and was still struggling with sink and shower facilities
Positive section of review
Clean and modern. Staff were exceptionally friendly and helpful. The large open and airy restaurant served wonderful food. Great value for the price we paid. Overall we were very impressed.
Negative section of review
The stairs to first and second floors were spacious and pleasant but would be difficult for elderly or infirm. There are internal rooms with no window. Make sure to get an external room.
Positive section of review
Immaculately clean decorated to a good standard. Staff very helpful and polite.
Negative section of review
Too many stairs, will book a lower room next time, also the restaurant is downstairs too, so if Ur disabled like me there is a bit of an issue with stairs.
Positive section of review
Very professional set up and fabulous breakfast.
Negative section of review
Hand basin is very small!
Positive section of review
Service, size of room and breakfast
Negative section of review
Restaurant closed Tuesday and Thursday
Positive section of review
Modern decor and very clean.
Negative section of review
Probs the stairs. I was on the top floor and the stairs was narrow. But the lovely young man on reception brought my case up to my room.
Positive section of review
Clean spacious location
Negative section of review
Nothing
Positive section of review
Hospitality
Negative section of review
- Parking is to be paid, however it is not stated in the website. - The parking place is about 10min walk from the hotel and in a secluded dark area. - The room was as little as it can be, considering the price I have stayed in 5 start hotels paying similar amounts and with way better and bigger rooms - There were spiders in the room, meaning that it is not cleaned daily or properly
Upton upon Severn, United Kingdom
Positive section of review
Location
Negative section of review
Outdated and tired