Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Ramada Downtown Dubai
- “The staff were friendly and very helpful. Our suite was huge and we got upgraded to have view at the water fountains. Which was stunning!”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Diamond Hotel
- “All good, I really enjoyed”
Canada

Pinnacle Hotel Whistler
- “The staff of the hotel was super nice and helpful! The room was incredible, better than expected. Thanks a lot for making our stay spectacular.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Anessis
- “We had the absolute best stay here there is not one fault to be made about this place from the rooms to how nice and accommodating the owners were for transfer services to the location !! Would highly recommend this place to anyone”
Indonesia

Kelingking Sunset Point Hotel & Spa
- “Everything 👌location, nice tidy room, super helpful and polite staff.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Rinn Nishiwakamatsu
- “Authentic Kyoto style with internal zen mini garden Spacious and comfortable 2 restroom and 1 bathroom Fully equipped kitchen”
Malaysia

Traders Hotel, Kuala Lumpur
- “This location and room conditions are extraordinary. The experience in dining, staying, and general areas also was exceptional. We experienced the best view of Petronas Tower.”
Netherlands

Hotel Mai Amsterdam
- “Great location, very comfortable rooms, spectacular breakfast”
Poland

Hotel Górski
- “All is great there. Super breakfast and food, dinner etc. Staying there every summer several times”
Portugal

PortoSoul Trindade
- “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Akara Hotel
- “Excellent room Excellent breakfast Excellent staff Everything has a very classy high class feel to it, for the price we paid, it was a bargain”
Turkey

FONTANA VERDE
- “The room was spacious and modern. The hotel pays for one taxi to the airport per reservation, which takes around 8-15min depending on the traffic. We required 2 different transfers since we had different flights, the staff of the hotel was very helpful in calling additional taxi, so we didn’t need to deal with frauds in Turkish taxi apps.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 68
Tiny Cosy Snug
Pembrokeshire, United Kingdom

Average review score: 10
- Positive section of review
  
  We love the accommodation it was close to all the local areas, only 10 to 20 minutes away from all the sights. The accommodation was comfortable, warm, and cosy. The hosts were very nice and approachable. Lovely garden and dog :D
Reviewed: 21 May 2024 Stayed in May 2024

Bartlomiej United Kingdom
From € 117
Solway Lodge Hotel
Gretna Green, United Kingdom

Average review score: 8.3
- Positive section of review
  
  I was doing a LEJOG cycle trip and this hotel was right on the NCR. Safe and secure overnight storage for my bike. Really nice evening meal and breakfast. Fine room and lovely view from dining room. Staff friendly and helpful.
Reviewed: 21 May 2024 Stayed in April 2024

Barry United Kingdom
From € 70
Llanerch Inn
Llandrindod Wells, United Kingdom

Average review score: 8
- Positive section of review
  
  The garden was lovely. We used it in the afternoon and the following morning. What we had for breakfast was plentiful and well-cooked.
- Negative section of review
  
  A dismantled bed in the entrance hall did not create a good first impression, nor did the unvacuumed stair carpet.
Reviewed: 21 May 2024 Stayed in May 2024

Irene United Kingdom
From € 193
Sofitel London Heathrow
Hillingdon, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Lovely reception and breakfast staff - upgraded my room to a kingsize which was lovely.
- Negative section of review
  
  Left sat for over half an hour at Vivre restaurant after being seated for dinner, I thought maybe it was a buffet and no one had said. Finally caught someone’s eye and gave them my order. It was brought to the table and plonked down without any ‘do you want any water, another drink, salt and pepper etc. Nothing. I ordered noodle soup withshredded beef (£25) - the beef you could fit on a teaspoon - so basically noodle soup which equates to ridiculously expensive! Not impressed
Reviewed: 21 May 2024 Stayed in May 2024

Katie United Kingdom
From € 134
Seaview Central
Portsmouth, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Location and facilities. Excellent communication with the host. Value for money.
- Negative section of review
  
  Everything was great. We enjoyed our stay there.
Reviewed: 21 May 2024 Stayed in May 2024

Colleen Australia
From € 175
Dower House Hotel
Lyme Regis, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Heated pool, landscaped garden, lovely restored old school house.
- Negative section of review
  
  Not much space in the room.
Reviewed: 21 May 2024 Stayed in May 2024

Ian Australia
From € 122
Cheerful Home FOR FOOTBALL, DOCKS AND CITY CENTRE
Liverpool, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Lovely house clean warm home away from home ❤️
Reviewed: 21 May 2024 Stayed in May 2024

David Ireland
From € 198
Tanner Row Suites
York, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Great location, had everything we needed.
- Negative section of review
  
  Too hot!
Reviewed: 21 May 2024 Stayed in May 2024

Amanda United Kingdom
From € 117
Broomhall Castle Hotel
Stirling, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Fab staff. Excellent restaurant.
- Negative section of review
  
  Lots of light in the room at dawn. Curtains no blackout. Rooms not made during the day.
Reviewed: 21 May 2024 Stayed in May 2024

Norman United Kingdom
From € 129
The Town House Ludlow
Ludlow, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Location
- Negative section of review
  
  Having to sort out keys/ no check in and drop keys off Very noisy plumbing/ toilet filling Noise of water - kept me up most of night
Reviewed: 21 May 2024 Stayed in May 2024

stephen United Kingdom