1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
An ample house for the two of us on our visit to the Scottish Borders for a rambling holiday. great facilities in the property, several showers, toilets and large kitchen and bathrooms. Stairs were OK for us but less mobile people might find the windy staircase a little challenging. We rather liked it.
Negative section of review
On arrival the central heating wasn't working. Our host arranged for someone to come round and have a look. A simple alteration to boiler setting fixed the issue and we had ample heat for the rest of our stay(which, as it happens, was sunny throughout in mid September). Everything else was really good.
Positive section of review
The apartment is spacious , well mentained, clean and comfortable. it's located in a nice area, the view is amazing and you have acces to everything you would need. It is very close the the town centre ,but far enough to avoid the traffic jam. simply gorgeous 😍 I highly recommend it 👌
Negative section of review
I have nothing what I have disliked in our stay.
Positive section of review
The appartment is big, well decorated and fully equipped. Very comfortable for a few days stay to discover Edinburgh. It is only a 20min by walk to the castle area and located in a very nice neighbourhood, close to Haymarket. I will recommend.
Negative section of review
They provided clear instructions for the check in but the communication was sometimes slow, as apparently they didn't receive the messages we were sending via Booking. The cot provided for the baby smelled musty.
Positive section of review
the cabin was absolutely delightful and the local was absolutely beautiful. The hosts were so welcoming and warm. The cabin had everything i needed and the bed was incredibly comfortable. it was a quiet location and was just what i needed.
Negative section of review
nothing at all
Positive section of review
The hotel itself is stunning and rather quiet. We stayed in the Venetian suite which was big enough for a family of 3 The room was spacious and the furniture were adequate The hotel restaurant The Cloisters was great.
Negative section of review
The hotel does not seem to be completely ready for families - they charge for extra cots/beds which is fine. However, the cot in our room was a travel cot (quite tiny) and was not fitted with the appropriate bedding (only a normal size bed sheet was given which we assume had to be used as a duvet). We requested extra blankets and what we were given was not appropriate for a baby. There were only towels for two adults in the room, nothing for our son. In essence, they seem to have forgotten about the 3rd occupant of the room. The suite we had was quite noisy which is nobody's fault as it is an old building and our room was street facing but it is good to bear in mind if you are a light sleeper.
Positive section of review
Rooms very very hot. Aircon poor and didn’t really work, lovely bathroom bed though. No windows which made the room even hotter, nice choice for breakfast
Negative section of review
Rooms and whole hotel extremely hot
Positive section of review
The property is set in a beautiful, peaceful location. very well equipped, comfortable a d clean. Perfect for a relaxing break.
Negative section of review
parts if the route to reach the village were quite challenging, especially to two 80+ year old who hadn't driven on such roads for a considerable number of years ... but it was worth it when we arrived at our destination.
Positive section of review
Character and setting were fabulous. Staff were very attentive and helpful. They went over and above to help us out.
Negative section of review
Unfortunately a force of nature happened which meant we had to evacuate but it was all done professionally and calmly. All credit to the staff.
Positive section of review
the staff were all lovely ,the room was nice and the entertainment was fabulous especially caine ward and paul mac
Negative section of review
nothing at all,we will definitely be back next year
Positive section of review
Dinner was average and the room was nice but small