Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

1 WORLD, Premium Hostel, JBR, Near Metro and Beach
- “It was an amazing as when I stay there I was only the one in the room))) So it was good. Location, personal, clean. Also it were quite no noise or mess in the hostel. Thank you”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Apartamento maravilhoso no Solar Tambaú
- “Spacious and clean apartment, private parking lot, huge and very clean piscina with a lot of space to enjoy sun or shade. Very easy check-in and good response.”
Canada

Hôtel de l'ITHQ
- “The staff was really friendly and couldn't do enough for you. I have a food allergy and notified the staff of that at breakfast on our first morning and the next day when I sat down for breakfast, they said "your breakfast is being prepared" without me having to remind them or anything, which was really great. That kind of service extended to all staff we interacted with”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Gioia I & Gioia II
- “It was a short walk to old town and the water front. A very comfortable bed and relaxing shower. Staff were very friendly (a family run business) and even baked us some bread on our arrival. Kitchen facilities were great and a.washing machine also very handy.”
Indonesia

Paon Desa Ubud
- “Overall, my wife and I loved this place as a small honeymoon location to stay. The view from our room was amazing and the rice field is really something in the mornings and evenings. The staff there was always so helpful and made sure to accomodate our every need. They would go above and beyond for us and made sure we were always happy. A big shoutout to Edi who works there for always taking extra special care of us and cooking us an amazing and tasty breakfast. I would definitely recommend this place to anyone who wants to stay in Ubud.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

The Okura Tokyo
- “Beautiful rooms and property, professional and friendly staff. Perfect stay.”
Malaysia

The BTS Kuala Lumpur Bukit Bintang
- “It was my second time I stayed in this hotel and I love it. The staff are very nice, friendly and accomodating. The location is excellent as it is adjacent to the mall with theme park inside, lots of shops and restaurants. The train station is just a few steps away. The hotel room is huge and very clean. I would definitely book here again on my future travel to KL.”
Netherlands

Boutique Apartments Amsterdam
- “Everything was as expected”
Poland

Sleep&Fly
- “Close to the airport and great value for money, super clean.”
Portugal

Casa da Ribeira Cottage
- “The apartment is clean and cosy and has blackout curtains and fly screens (for windows and doors) which we appreciated. Furthermore there is a nice private terrace and shared garden. We didn't meet João in person, but communication via Booking went very smoothly. Also the self check-in is very easy. As for parking: there are a few places in the driveway, but there also is a convenient public parking space nearby where we parked our car every night. The apartment is located in a quiet street, but is still pretty close to the city center (1.5km - 2km) where you can find all necessary supermarkets, restaurants, ... And it's also located quite central on São Miguel which makes it the ideal base to explore the entire island.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Chezzotel Pattaya
- “The hotel's location is quiet and comfortable, next to a large supermarket and pharmacy. The staff is friendly and helpful. I wish them success”
Turkey

Endless Art Hotel-Special Category
- “The turkmen man at the reception doing the night shift was extremely helpful and polite. He really helped us made use of each day in Istanbul giving meaningful ideas.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

Primrose Valley - Primrose Field 60
Filey, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Fantastic Host - purchased a weekend away for 2 family members, they thoroughly enjoyed their stay, the static they thought was absolutely beautiful in a great location for the amenities on site and for travelling to various areas within the vicinity. The host took down the details needed for the 2 family members to send off to Haven who could then introduce themselves and offer them the option to pay for the on site access passes. The host is absolutely lovely, answers any questions and very down to earth! Thank you so much for providing them with the perfect place for a much needed stay at such a reasonable price (this was significantly lower than the Haven and Hoseasons pricing for the weekend with the passes for this level of accomodation)!
- Negative section of review
  
  Nothing could have been improved.
Reviewed: 11 June 2024 Stayed in June 2024

jade1497 United Kingdom
From US$293
Luttrell Arms
Dunster, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Fabulous Location Hotel steeped in history set in Medieval Village of Dunster together with spectacular views of Dunster Castle whilst sitting outside within the hotel grounds/garden. Stunning rooms Cosy and tastfully decorated throughout. Coffee & Tea facilities supplying local biscuits and fridge with water Staff very helpful....service excellent and efficient and professional at all times. Very Good Menu and evening meal superb. Great choice for Breakfast which was excellent.
- Negative section of review
  
  Nothing to dislike....cannot wait to go back
Reviewed: 11 June 2024 Stayed in June 2024

Deborah United Kingdom
From US$140
Lakeside Country Guest House
Bassenthwaite Lake, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Best English breakfast that I've eated! All house has a beautiful decoration! Very zen with a lot of love. Great local products: sausage, bacon and ketchup! Apple juice very tasty! Tim and Karen are a lovely couple, always given us the best recommendations for restaurants and must see and do. Nice music around the house!
Reviewed: 11 June 2024 Stayed in June 2024

Ferreira Portugal
From US$127
Alexandra Hotel
London, United Kingdom

Average review score: 7.1
- Positive section of review
  
  We chose this hotel because of proximity to Paddington Station. The reception area is a bit larger than most hotels of this type, as are the rooms. Our room was clean and the bed was comfortable. We did not have much of a view from the room, but we didn't really care as we value comfort, location and cleanliness more.
- Negative section of review
  
  Limited selection for breakfast.
Reviewed: 11 June 2024 Stayed in May 2024

J.Garry Canada
From US$160
DoubleTree by Hilton Stratford-upon-Avon, United Kingdom
Stratford-upon-Avon, United Kingdom

Average review score: 8
- Positive section of review
  
  I got confirmation from you to stay at this hotel , when I arrived they said you never sent them confirmation ,so I was rejected to stay.Now I formally claim to booking.com to compensate me 128 pounds. Please seriously check with Double Tree Hilton and keep me advised. Thank you
Reviewed: 11 June 2024 Stayed in June 2024

Y Netherlands
From US$76
Garron View
Cushendall, United Kingdom

Average review score: 9.6
- Positive section of review
  
  The property is a little out of town but easy to find. There’s plenty of parking and our room was very comfortable. Breakfast was great and the owners are delightful.
- Negative section of review
  
  Nothing!
Reviewed: 11 June 2024 Stayed in June 2024

Lawrence Australia
From US$320
No 2 The Old School House, Winchester
Winchester, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Great appartment and location. Claire was great to deal with. We stayed here twice on our trip to the Uk. Cameron NZ
Reviewed: 11 June 2024 Stayed in May 2024

Blakemore New Zealand
From US$194
A Gem in Greenock - Sleeps 8
Greenock, United Kingdom

Average review score: 8.6
- Positive section of review
  
  The rooms were good sizes and warm. Good shower Everything that we needed Ground floor Plenty of parking
- Negative section of review
  
  It was a little further away from where we wanted to be
Reviewed: 11 June 2024 Stayed in June 2024

Debbie United Kingdom
From US$53
High Bank Hotel
Leeds, United Kingdom

Average review score: 6.9
- Positive section of review
  
  The rooms were spacious and the shower pressure was nice... the location was alright too.
- Negative section of review
  
  The state of the hotel was quite poor with very scruffy decoration. There was a punch hole in the bathroom door, one of the chairs was broken and the wardrobe was falling apart. The shower door didn't close properly so water leaked out onto the floor during showers. The beds were old and creeky with dirty mattresses. We paid £234 for two rooms (granted, it was a Saturday night) but I wouldn't want to pay more than £40 per room in the future. The staff were nice, although seemed a bit inexperienced - we got the impression it had just changed management.
Reviewed: 11 June 2024 Stayed in June 2024

Brodie United Kingdom
From US$253
Millennium Hotel London Knightsbridge
London, United Kingdom

Average review score: 6.7
- Positive section of review
  
  location , and the man in the recpetion Mr. Mahmod was very helpful.
- Negative section of review
  
  the hotel is very old and need to be refurbished, the curtains were very dirty, the housekeeping is terrible, I found this towel (attached below) in the bathroom when I checked in.
Reviewed: 11 June 2024 Stayed in June 2024

MOHAMMAD Kuwait