1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a wonderful stay in this superb hotel. The room was lovely and comfortable with views to the town square. Breakfast and evening meal were excellent and to a very high standard. Staff were very pleasant and friendly. This is by far one of the best Bed and Breakfast we have stayed at with wonderful old fashioned hospitality. Highly recommended!!
Negative section of review
Nothing, it was all superb.
Positive section of review
Excellent shower and liked that you could sit outside your garden room. Thought the extra channels on the TV were a nice touch and really liked the complementary toiletries, they were really good quality.
Negative section of review
Room was hot and no air con or windows, just patio doors. Had to leave door open during the night to cool down which wasn't ideal. Splashback could have been cleaned better and surfaces dusted, albeit they were dark so probably show up dust really easily.
Kirkby Stephen, United Kingdom
Positive section of review
By some distance the best equipped, most spacious and comfortable cottage we have taken. Great location in lovely scenery. Good notes for guests on appliances and things to do.
Negative section of review
Small double bedI I gave up after an hour and went downstairs to the bottom bunk which was very comfortable. Front door key tricky in lock.
Positive section of review
Lovely room ,good staff ,the rain shower was good but not if you DON'T want to Wash your hair ! Next time we will request a room with a bath , overall 9 out of 10
Negative section of review
More flexi shower you are restricted with no movement
Positive section of review
The rooms are comfortable, the bed was very comfortable, the hotel is great for us as my son and his family live ten minutes walk away.
Negative section of review
I was wakened up after 7am by canisters or some sort of containers being moved and banged about outside, I assume that it was some sort of delivery but it was very loud as I was sleeping with the window open. Another slight inconvenience was that there was no Pinot Grigio left in the bar so we needed to drink Sauvignon Blanc, not important in the grand scale of things but a bit disappointing!
Positive section of review
Good value accommodation, not far from British Museum and St Pancras/Kings Cross/Euston Rail & Underground stations.
Negative section of review
A little warm in the room but I slept well enough for under £20 near Central London!
Positive section of review
I have stayed here several times because it provides excellent services and the staff are both welcoming and professional.
Negative section of review
Nothing
Positive section of review
The gym and pool were very good and not busy. The bed was large and comfortable.
Positive section of review
Great location Lovely staff
Negative section of review
The toilet in my bedroom had not been cleaned and had been left in a bad state by the previous guests. The cleaning staff had obviously not looked closely . Lots of stains around the shelf where the tea and coffee were .
Positive section of review
Nice and clean
Negative section of review
Didn't realise there was a pool. No information offered