1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A sad relecti9n id poor communicati9ns between promoter's and owners. No hot water except for dishwaher and one shower. The gas was disconnected from the property due to a previous suspected gas leak. We wasted valuable time, energy and resources trying to resolve. Great property with owner motives we do not understand. A great opportunity to practise Wilm Hof method's. Pooer service indeed.
Negative section of review
POOR SERVICE.
Positive section of review
In the Hideaway s/catering , so peaceful,listening to the birds and the river. Convenient location, lovely garden, beautiful dogs friendly and well behaved,bed clean and comfortable, hoping to be back September,Hosts most pleasant and friendly could not fault anything.
Negative section of review
Nothing if I was to nit pick a hand rail for the five steps ,but I am a little unsteady on my feet ,and was aware there steps
Positive section of review
It was a lovely one bedroom flat , just big enough for two, that is what we needed. Very clean, thoughtful , even milk was provided! Thank you, we will be back.
Newcastle upon Tyne, United Kingdom
Positive section of review
The hotel facilities and price were excellent. I would highly recommend this hotel. The hotel is near Newcastle University.
Negative section of review
Probably they can change the room carpet. It seems too old, but still not a major issue.
Positive section of review
That you are in the middle of nowhere, peace and quiet lovely veiw..would highly recommend.. will be back again very soon
Negative section of review
Speakers on hot tub didn't work but luck we had a Bluetooth speaker with us
Positive section of review
The rooms were clean and bed was comfy. They are small but more than adequate for what I needed.
Negative section of review
Sat nav was slightly misleading for the car park but due to heavily populated area. Was got my bearings it was straightforward
Positive section of review
One of worse properties I stayed contact no provide didn’t respond .
Negative section of review
Dirty floor.no hot water all all
Positive section of review
Great location excellent facilities
Positive section of review
The location was spot on
Negative section of review
The first room me and my partner was given was nothing short of appalling rubbish all over the place the bed looked as if somebody just got out of it!, the janitor was the only decent member of staff and was apologetic to our rather shocking first impressions, the checking in staff didn’t have a clue what was going on who was checking in or out I wasn’t giving an explanation to why my room that I paid for was in such a state I can’t even describe it. We eventually got a replacement room that looked brand new, the janitor was very polite and in my opinion should be manager as he would do a better job and final the hotel should have a better filing system to let them know who is in what room and what rooms to clean because I was very close to asking for my money back and walking out I expected better.
Positive section of review
The adress.
Negative section of review
Waited whole month to get my 50 pounds deposit even though I asked multiple times to handle the situation differently. Dull, repetitive breakfast. Supposed to have a city view, but my room was at a basement level.