Booking.com reviews - Verified hotel reviews from real guests

Skip to main content

How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

The First Collection Waterfront
- “Very friendly and regardful staff, specially Nadir that was very kind during my time in the Hotel and helped me whenever as needed”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Saint Paul
- “great hotel, staff very supportive and friendly for anything I needed they also had a good level of English, hotel is in good location, 5 min walk to the square with shops, gyms, bars with in 5 min walk. hotel also has small gym and sauna free to use. bed was comfortable and I was not bothered by staff. recommend.”
Canada

Sonder at The Liberty
- “The property was very safe and was a good location to the city. The rooms were very clean and had everything we needed. Would highly recommend”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Antique Apartment
- “We were happy to stay at this apartment. It is located on a quiet side. The place has everything you might need for a good vacation. The communication with the host was very pleasant and friendly.”
Indonesia

Blu-Zea Resort by Double-Six
- “Easily the best resort we have ever stayed at. I would have been happy spending my entire time in Bali here. Beautiful food, comfortable rooms, great variety of pools areas. The staff are absolutely wonderful; funny, kind, and generous with their time. The massages at the in-house spa are 10/10. I wouldn’t consider staying anywhere else in Seminyak.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Oriental Hotel Tokyo Bay
- “Perfect location for Disneyland especially with the hotel shuttle buses. We loved the Welcome Lounge and overall vibe of the Hotel. The Amenities Room was well stocked and came in handy. Lawson's in the Hotel was amazing too.”
Malaysia

Little Boo Homestay @ Kota Warisan
- “Perfect! Security + Quality + Situation near everything (shops restaurants markets at 5minutes walk! Free Parking also TOP ! Thank you”
Netherlands

Stayokay Hostel Amsterdam Vondelpark
- “The 20-bed dorm is huge and well ventilated Downstairs lounge, bar etc are great to hang out Very lively place”
Poland

Willa nad Sołą guest house
- “Very neat & Clean the Host was very friendly and helpful.”
Portugal

Casa Dona Antonia - Monsaraz
- “breakfast was a good selection, and the location, on the terrace in the shade of the lemon trees was just beautiful”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Canalis Suvarnabhumi Airport Hotel
- “Always clean good breakfast easy access to airport”
Turkey

Bodrum Sade Pension
- “I knew it was going to be great because of the reviews and photos but wow we arrived in the evening when everything was lit up with lights and it was beautiful. Firstly, the staff are so great. I don't what his name is but one of the staff members who works there during the day/morning was so helpful. He helped us book a boat trip to Kos and book taxis for travel. All of the staff we met were just so lovely and always willing to help. The location of the place is great, right near the beach and also in Bodrum city close to tons of places to eat, taxi ranks, shops etc. We really loved how walkable the places we wanted to go were. The place itself is absolutely gorgeous and so cute, really fun decors. Loved having a place outside to go out and relax and eat breakfast at. Regarding breakfast, we had no complaints. It is the same selection everyday but we really enjoyed everything and found it met our needs! Tea and coffee was also on offer at the table throughout the day. We really liked our room and it had everything we needed including an AC which was perfect for the heat. We also loved the mini fridge for storing our water and food in. There was a TV with various different channels which was nice to flick through in the evenings. We asked for towels after a day out in the ocean and were provided some immediately without hassle. Our rooms were also cleaned immaculately and towels refreshed after. Honestly, can't recommend this place enough! It is so worth value of money you pay. If we come back to Bodrum, will be coming back here again!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 122
OYO Kirkconnel Hall Hotel
Ecclefechan, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Great location. Loaded with history. Friendly, lovely staff. Very nice bedroom fully equipped with toiletries, tea and coffee. Comfy beds with lovely clean crisp bedding and fluffy towels. Very clean high standard. Breakfast is buffet. We had more than enough to eat. This was our second visit. Would recommend.
- Negative section of review
  
  If pushed to find a fault it would be to say that a full Scottish breakfast would have been nice. But that said our host offered a great breakfast buffet menu. We didn’t go hungry lots of choices and lots of it.
Reviewed: 9 June 2024 Stayed in June 2024

Anna United Kingdom
From € 167
Blenheim Guest House
York, United Kingdom

Average review score: 8.6
- Positive section of review
  
  The decor was quirky. Room was clean and bed was comfortable. Location was OK. Took us around 30mins to walk into the centre of York, but frequent buses 'no6' with a stop nearby if needed. . Parking was a 5min walk and cost £7 for 24hrs.
- Negative section of review
  
  The first impression - front door / entrance made us want to turn round and leave. It was filthy with old cobwebs etc. The outside chairs were dirty and broken. The smell of cigarettes, although advertised as no smoking. There was no tea / coffee maker (had a kettle), or iron in the room, as advertised.
Reviewed: 9 June 2024 Stayed in June 2024

Sheena United Kingdom
From € 156
Sea view Cottage
Cleethorpes, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Lovely spacious accommodation, with two living spaces and nice outdoor space. Quirky furnishings, finished to a nice standard. Everything you need and more. Nice location, less than 5mins to the beach and lots of bars nearby.
- Negative section of review
  
  N/A
Reviewed: 9 June 2024 Stayed in June 2024

Chelsie United Kingdom
From € 212
Destiny Scotland New Town Apartments
Edinburgh, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Spaciousness of apartment, a washing machine, full cooking facilities, view from apartment, lift up to apartment, quietness of surrounds, reasonably close to tourist areas. Would not hesitate to stay here again.
- Negative section of review
  
  Probably the price!
Reviewed: 9 June 2024 Stayed in June 2024

Penny Australia
From € 266
Birch Lodge, Pitlandie - Luxury 2 Bedroom Lodge with Sauna
Perth, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Great place to relax and unwind,sauna and log burner were nice extra touches,Donna is a great host and goes out her way to be helpful
- Negative section of review
  
  Due to location WiFi wasn’t great
Reviewed: 9 June 2024 Stayed in June 2024

John United Kingdom
From € 112
Market Hill Apartments
Royston, United Kingdom

Average review score: 8.4
- Positive section of review
  
  The apartment is massive, great location and was very comfortable. Sean was great in answering my queries quickly too.
- Negative section of review
  
  N/A
Reviewed: 9 June 2024 Stayed in May 2024

Sarah United Kingdom
From € 106
The George Hotel
Colchester, United Kingdom

Average review score: 8.2
- Positive section of review
  
  friendly helpful staff, clean rooms , good food
- Negative section of review
  
  paying for parking, limited parking spaces
Reviewed: 9 June 2024 Stayed in June 2024

Neil United Kingdom
From € 58
Grainger Hotel
Newcastle upon Tyne, United Kingdom

Average review score: 5.4
- Positive section of review
  
  Can’t even think of a single thing
- Negative section of review
  
  My brother booked three rooms for family. We also had other friends and family make their own reservations. The staff were rude , wouldn’t address any of the issues. Ignored basic health and safety. Cracked floor tiles in bathrooms not just one or two my child cut her foot. Every rooms booked had cracked tiles! Rooms smell . Dirty bathrooms Claustrophobic rooms with no windows. Carpets soaked in the lobby, when staff were informed they became argumentative and threatened to make us leave. No facilities on site , we were not even allowed to play pool after 11pm. Again staff were rude and argumentative to all guest . Witnessed many other unsatisfied customers. Then the next morning the staff accused of us wetting a carpet and causing damage on things that we had already reported as damaged 😱 anyone could clearly see the floor was flooded. Good job I recorded staff and evidence ready. All videos so do t have much to put on photo wise . Parking is really hard to find Woke up at 8:30 to the church behind playing the drums and singing 😩. Made us pay a further deposit-of £10 for card , keys , but then I witnessed them take a further £10 of someone who did lose their key., instead of just saying you have lost your deposit This place needs inspection and closing down. Rather stay in a tent, just not to close the the bin outside overflowing all over though 🤢 Unsafe Dirty Smelly Rude stafff
Reviewed: 9 June 2024 Stayed in June 2024

Saul United Kingdom
From € 85
ibis budget Manchester Airport
Hale, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Great location. Close to terminal
- Negative section of review
  
  All OK
Reviewed: 9 June 2024 Stayed in April 2024

Ian United Kingdom
From € 104
Central Park Hotel
London, United Kingdom

Average review score: 6.6
- Positive section of review
  
  Friendly staff.
- Negative section of review
  
  Shower and entire bathroom tatty and dated. Needs replacement
Reviewed: 9 June 2024 Stayed in June 2024

eamonn Ireland