Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Rove Downtown
- “It’s very comfortable”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Laghetto Stilo São Paulo
- “The eating space in breathtaking, and the shower is incredible.”
Canada

Cornerstone Motel
- “Great location and very nice and helpful staff.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

999 Luxury Hotel
- “Best location, clean, lovely staff, very good breakfast.”
Indonesia

tiny's house
- “The hotel is totally new, with really nice big bedroom. it was so cute it was very clean. all the team was really nice and so helpful. we did struggle to book our boat for Lombok, the team helped me out to book a ticket with the transfer. it has been such a big relief thank to them. i'll definitely will re”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Kawaguchiko Lakeside Hotel
- “Everything was perfect. The room, the location, the onsen, the staff. We have a wonderful stay. And the breakfast was amazing. We had a lovely stay. We will come back.”
Malaysia

Platinum Suites Kuala Lumpur by Cityscape
- “it was a very nice room and very well organized and clean We had a great time. We had a great time I want to say if anyone wants to come here then rest assured you can enjoy your time nicely Many thanks to the authorities for gifting such a beautiful room”
Netherlands

Best Western Dam Square Inn
- “the location is great, the size of the room is great based on europe standards, no carpet in the room, renovated bathroom.”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

White House Lisbon Hostel
- “The staffs were very friendly Overall everything was neat and clean and thank you to all the staffs for various suggestions”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Ammatara Pura Pool Villa
- “We liked everything.The room was big and spacious, everything was perfect.. I can recommend”
Turkey

Plat Inn Hotel Taksim
- “It was very clean and we felt very safe. The location is ideal. The staff is nice and kind. If we were to travel again to Istanbul, we would choose this hotel over and over again. Great value.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 44
Spitalfields Rooms
London, United Kingdom

Average review score: 6.5
- Positive section of review
  
  The room was spacious and clean. Kitchen was big and well equipped. It was close to the metro station within 2nd zone. The hairdryer and iron were available. Easy check in and check out.
- Negative section of review
  
  There was just 1 shower for few rooms. The back garden could have been cleaned and taken care off.
Reviewed: 5 June 2024 Stayed in June 2024

Natalia Poland
From € 122
Ballathie House Hotel
Perth, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Room was spacious with river view and plenty of parking nearby. Dinner was excellent and very professionally served. Interesting wine list.
- Negative section of review
  
  The weather!- it's a 5 minute walk to the main building.
Reviewed: 5 June 2024 Stayed in May 2024

Francis United Kingdom
From € 75
Village Hotel Newcastle
Newcastle upon Tyne, United Kingdom

Average review score: 8
- Positive section of review
  
  It was just perfect. Kept clean and it also had a really good breakfast and shower facility. The gym was such a bonus
- Negative section of review
  
  It was perfect. Nothing I didn’t like
Reviewed: 5 June 2024 Stayed in June 2024

Muhammad United Kingdom
From € 100
Bawtrys
Bawtry, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Friendly staff to show you to your room. Room itself was modern and clean. Bed was super comfy.
- Negative section of review
  
  Nothing not to like :)
Reviewed: 5 June 2024 Stayed in June 2024

Victoria United Kingdom
From € 79
Best Western Fowey Valley
Lostwithiel, United Kingdom

Average review score: 8.5
- Positive section of review
  
  The kids enjoyed the pool, rooms were very clean, staff very helpful and friendly
- Negative section of review
  
  Although the pool was enjoyable, my kids did get cuts on their hands and feet due to the tiles falling off. I think the pool is in need of a repair as I notice chunks of concrete missing on the steps and patches of tiles that had come off causing injury to the kids. This put me off from getting into the pool myself. Prices for dinner was a bit steep considering what you were getting and the under 12's menu is very basic, my daughter had the pizza which she didn't eat as she said it tasted strange and my eldest son and myself agreed with her after trying it ourselves. Did mention this to reception saying it tasted chemically for some reason. Also breakfast is also pricey at nearly £18 each where we have had breakfast at other places that where the same but cheaper
Reviewed: 5 June 2024 Stayed in June 2024

Taryn United Kingdom
From € 100
Black Lion Hotel
Manchester, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Our room was a fab size, everything modern and clean and the food fantastic.
Reviewed: 5 June 2024 Stayed in May 2024

Stephanie United Kingdom
From € 76
Toby Carvery Birmingham by Innkeeper's Collection
Birmingham, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Very spacious room, comfortable, easy to find, easy access into Birmingham.
- Negative section of review
  
  Nothing, it was great.
Reviewed: 5 June 2024 Stayed in May 2024

Racheal United Kingdom
From € 117
The Fountain Inn
Hendy, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Friendly accommodating staff, good food in smart surroundings
- Negative section of review
  
  Nothing
Reviewed: 5 June 2024 Stayed in May 2024

Thomas United Kingdom
From € 204
Park Plaza London Waterloo
London, United Kingdom

Average review score: 8.2
- Positive section of review
  
  the location of the hotel is excellent, close to the tube
- Negative section of review
  
  We could not open the window.
Reviewed: 5 June 2024 Stayed in May 2024

monika Slovakia