1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed in the older part of the hotel which is a fascinating building in spacious country grounds. We had a Feature King room, which was spacious and comfortable, looking out to the front of the hotel. Breakfast and dinner were excellent and use of the gym, pool and sauna rounded off a lovely stay. The staff were without exception very capable and welcoming.
Negative section of review
Nothing really
Positive section of review
We stayed there for Hamilton Park races, which is about a 25 minute walk away. Had a great time: the hotel staff were friendly and the bar stayed open as long as we wanted to drink there. Bedroom was clean and comfy, and we both slept well despite it being a fairly busy road. Some friendly pubs nearby, too, but not much for the real ale fan.
Negative section of review
Had not noticed that the breakfast was only going to be a continental buffet. It was OK, but not ideal if you were expecting the full Scottish.
Positive section of review
The staff went out of their way to assist us and make us comfortable. Kelly went beyond to help. The location was fabulous right on the waters edge. Beds were super comfy. Food was excellent as was atmosphere.
Negative section of review
The carpet was past its use by and very grubby.
Positive section of review
Cwtch cottage is a lovely little terraced cottage with everything you would need. It's very conveniently located for visiting my nephew and his family so I'm sure we'll use it again.
Positive section of review
Beautiful Location. Cosy hut with everything you need for a fantastic stay :) Greeted by a friendly host with handy local knowledge. Fantastic Stay :)
Negative section of review
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Positive section of review
Great place in a quiet area but close to all amenities. Easy walks to wherever you needed to go, even Edinburgh castle was a 20 minute casual walk.
Negative section of review
Only item was parking.
Positive section of review
The staff were very helpful, answered any questions we had. The reception was clean and decorated well.
Negative section of review
The beds were the most uncomfortable we have slept in, there was a strong smell of smoke on the floor we were staying, the bed definitely had not been changed as there was lots of hairs in it. The floor round the toilet was very wet with a puddle. We debated leaving for home at about 1am when the smell of smoke was that bad I struggled to get to sleep with it. I’m very heavily pregnant with just afew weeks to go so didn’t expect to be comfortable anywhere we stayed but the bed was very uncomfortable.
Positive section of review
Lovely space excellent villa everything you need wonderful location. We loved it.
Negative section of review
All amazing 👏 🤩 we loved it
Positive section of review
Great location, excellent rooms.
Negative section of review
Initially struggled to find the room but that was probably our fault!.
Positive section of review
Location
Negative section of review
No sea view which was paid for. Bathroom dated and musty smells with scum around shower tray.