1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Duty manager very personable and gave us a switched room where we were able to open and close the windows. The second room was good. Reception staff including "Jojo" were helpful and efficient
Negative section of review
Bar staff seemed very new and inexperienced and dreadfully slow ( I can't seve you a Pernod till I find out how to charge it ) followed by 10 minutes of phoning while no drink was poured!!!!! Breakfast staff did not monitor for missing items on buffet Our first room had a window we could not close to keep out city noise. Ther maintenance staff managed. But we could not reopen at night to try to cool the room. This is a long standing problem with broken sash cords the norm
Positive section of review
Clean, comfy room. Fab location for The Arena. Bar open for residents after concert so you can chat and relax. Good breakfast. Secure luggage storage facilities.
Positive section of review
Wonderful property Fantastic host Scrumptious breakfast to set you up for the day.
Negative section of review
N/A
Positive section of review
Great for a one night stay. Clean and comfortable.
Positive section of review
Very good location and a very beautiful lodge
Positive section of review
Bed was big and room was good and clean
Negative section of review
Room locked 30 min before checkout so couldn't use my card to get something I forgot in the room.
Weston-super-Mare, United Kingdom
Positive section of review
Meal and breakfast very good
Negative section of review
A little dated
Positive section of review
The staff were great
Negative section of review
The noise throughout the night outside the hotel kept us up all night - this continued to get louder between 2am and 6am. The area did not feel safe.
Positive section of review
Within price range.
Negative section of review
Very noisy central heating and through passenger traffic
Positive section of review
Location and price
Negative section of review
Sound proofing existent