1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
An amazing location, sitting in the kitchen/living room and looking at St. Michael's Mount directly out the window. The pictures accurately capture the view from the unit. Additionally, we found the Marazion neighbourhood much nicer then Penzance, so really appreciated staying in that area. We were able to easily park our small SUV on site. Good WiFi and well appointed kitchen (i.e. pots, pans, utensils, etc). It was a bit confusing regarding the entrance, but figured it out, as there are two units in the house (downstairs and upstairs). Lots of great little restaurants within 1 to 2 blocks of the unit.
Negative section of review
It was hard to find even with using the post code in the GPS. The GPS wanted to take us to the back of the unit which we didn't recognize as there are no pictures of the back in the listing. So we drove around the block a couple of times. So it would be helpful to get a map from the owners showing where it sits and where the parking is, versus just a written description
Positive section of review
Excellent team especially the head receptionist she looking after all our special requirements second guessed our needs , Michelle you made our stay , the rest of the team also were attentive
Negative section of review
No issues at all
Positive section of review
Very clean, check in staff member was extremely helpful . Property well located to city centre and a great retail park close by.
Negative section of review
Nothing
Positive section of review
Room was clean and quiet. The staff were friendly and efficient. The breakfast was unexpected but great value
Negative section of review
Could have tea/ coffee making facilities in the room. The location was a little unsettling for an overseas visitor , my room overlooked the town square and after arriving I would have liked to pop out to one of the many takeaway places that are just a stones throw away , but the noises that were coming from the people using the square made me feel that it might not be to safe to do so.
Positive section of review
The location was ideal for my elderly parents with mobility issues. The aesthetic of the chalet was lovely.
Negative section of review
It said that this was a fully equipped kitchen but there was no colander, had to purchase one. The bathroom door lock was broken so you couldn't shut the bathroom door and outdoor furniture needed a good clean. Microwave had seen better days.
Positive section of review
It was alright, it had the essentials. But very poor location.
Negative section of review
Promised free Wi-Fi, but had no Wi-Fi almost the whole holiday. Really disappointed by that, as I come from a different country I rely on Wi-Fi to communicate as I don’t have phone provider. When the internet came back for the last 3 days of my stay the signal to the room I was staying was really weak had to keep my phone close to the entrance in order to get any signal.
Positive section of review
Very friendly and helpful staff
Negative section of review
Feels overpriced for the location
Positive section of review
Food was awesome. Great staff
Negative section of review
The narrow entrance stair from reception. Ask to use the fire exit if large bags or uneasy on feet.
Positive section of review
Big and spacious
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
No fridge, no kitchen