Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

voco Monaco Dubai, an IHG Hotel, Adults Only, World Islands
- “The swimming pool - the beach - the cleanliness of the rooms”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

KzaZenDF CamaeCafé AsaSul
- “The owner was really lovely and helpful”
Canada

Ocean Village Resort
- “They are super kind and professional. Make our first trip is best by their care, favor and kindness.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Mykonos Chora Residences
- “The breakfast is very good, should be taken advantage of. They give free ride to and from on your arrival and departure. Balcony view is unmatched for sunsets. Just wow.”
Indonesia

Pondok Biu
- “Rosita our host is a very kind lady and when my wife had constipation issues, they prepared lemon and honey hot tea , and helped me change my currency and also get a sim card , ive never met any host that is so kind in all these years , may god bless you guys”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

HOTEL MYSTAYS Fuji Onsen Resort
- “The view from the dining windows were gorgeous. We didn’t have a tour booked, so the hotel staff recommended that we visit the lake and shops near Mt. Fuji. The views were incredible we would have loved more time there.”
Malaysia

Infinity Pool, Georgetown, Up to 11 Pax, 3 Bedrooms, 2 Bathrooms, 2 Car Parks
- “Room facility and swimming pool”
Netherlands

Boutique Hotel The Noblemen
- “The staff were wonderful, as was the breakfast, coffee, the rooms, hotel location, and design.”
Poland

Uni Apartament
- “Very nice and well located apartment. Everything well maintained and clean. There was a coffee machine and some snacks”
Portugal

Monturi Hostel
- “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Peace Resort Samui
- “Spacious and luxurious bungalow. Guess the best accommodation we've ever had. Nice pool. Great breakfast.”
Turkey

Catch Hotel Sultanahmet-Special Category
- “Amazing stuff, clraned, cozy room and great location.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 86
Thistle London Heathrow Terminal 5
Hillingdon, United Kingdom

Average review score: 7.3
- Positive section of review
  
  A very nice welcome at reception after a long journey to London. A great location for Terminal 5 and surprisingly quiet. Good signposting and instructions on reaching Hotel via the Hub. The reception area very bright and clean and would liked to have had more time to enjoy food choices.
- Negative section of review
  
  The cost of the necessary hub is £8 per person eah way which puts a considerable cost on your accommodation cost should you be a family of four
Reviewed: 19 May 2024 Stayed in May 2024

Graham United Kingdom
From € 116
NOVU Apartments Liverpool Waterfront
Liverpool, United Kingdom

Average review score: 7.5
- Positive section of review
  
  The property was in a good location, was spacious and had a nice balcony. Although there are no staff on site, the staff replied to any queries on email/message. The decor was lovely.
- Negative section of review
  
  The apartment could have done with a proper clean, examples included the glass on the doors to outside were filthy as well as the glass on th balcony. The door on the bathroom handle was broken, and the shower didn’t drain properly. 4 of us stayed in the 2-bed apartment which should sleep 6, I’d stay it’s be a struggle to have 6 in there comfortably. The double beds were very small, I’d say small doubles rather than proper doubles. The instructions for check in weren’t clear, we needed to press code before entering the code for entering the building, this was not noted in the instructions. There was no security at the building, and when we came back late at night there were 3 drunk men trying to gain access, they insisted coming in with us as well as in the lift which was very uncomfortable. Security would be good or at least a member of staff on site.
Reviewed: 19 May 2024 Stayed in May 2024

Nia United Kingdom
From € 180
Uk39801 - The Stables
Troutbeck, United Kingdom

Average review score: 10
- Positive section of review
  
  Great cottage with everything you could need for a great stay. Very quiet and peaceful location.
- Negative section of review
  
  Npthing
Reviewed: 19 May 2024 Stayed in May 2024

Hazel United Kingdom
From € 79
Holiday Inn Express Dundee, an IHG Hotel
Dundee, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Fantastic hotel. Brilliant location. Very clean and comfortable and the staff were VERY nice.
- Negative section of review
  
  Couldn't fault it in any way.
Reviewed: 19 May 2024 Stayed in May 2024

Emma United Kingdom
F5 Greek Street by City Living London
London, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Great location in the heart of Soho. The flat is small but nice and clean. Check-in was easy.
- Negative section of review
  
  Little bit of street noise at night as the flat is right in the hub. Didn't bother us as we were expecting that. Not for those with mobility issues as there are quite a few stairs to get to the flat.
Reviewed: 19 May 2024 Stayed in April 2024

Wendy Australia
From € 76
Wharton Park Golf & Country Club
Bewdley, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Spacious room with friendly staff
Reviewed: 19 May 2024 Stayed in May 2024

Simon United Kingdom
From € 59
Holiday Inn Express Exeter East, an IHG Hotel
Exeter, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Room and breakfast was nice
- Negative section of review
  
  The car park. I parked for 38 minutes while i checked in and dropped off luggage and received a £60 fine for non payment. Was not aware such a short stay required payment. If there was any signage i didn’t see it and I’m usually quite observant. When i paid for parking the following night, The system didn’t notify me that i had a charge for previous days parking either.
Reviewed: 19 May 2024 Stayed in April 2024

warner United Kingdom
From € 83
3 Millstones Inn
West Bradford, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Pretty much everything
- Negative section of review
  
  There was nothing not to like
Reviewed: 19 May 2024 Stayed in May 2024

Stewart United Kingdom
From € 45
The Langtry Hotel
Clacton-on-Sea, United Kingdom

Average review score: 7
- Positive section of review
  
  The location is okay
- Negative section of review
  
  The shower
Reviewed: 19 May 2024 Stayed in April 2024

Kenneth Nigeria
From € 64
Chelsea Guest House
London, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Good size room.
- Negative section of review
  
  No working lift!
Reviewed: 19 May 2024 Stayed in May 2024

Katy United Kingdom