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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful well designed, light, airy and furnished flat. The bathrooms are modern, gorgeous and clean. The kitchen is well designed and well equipped with almost everything one would have at home (dishwasher, washing machine-dryer, fridge, freezer, toaster, microwave etc). The property is safe and is in a prestigious building in front of Hyde Park. A pleasant walk too, to the museums and Harrods. The housekeeper is extremely polite and friendly! The host was responsive and I never waited long to get a response or hear from her. Highly recommended property if you’re looking from a home away from home.
Negative section of review
Loved everything.
Positive section of review
Very clean,staff were great,we asked for rooms opposite each other and they gave us what we asked for so fantastic,lovely rooms and breakfast was lovely with loads of options,will definitely stay in a leonardo hotel next time I go anywhere
Negative section of review
There was nothing not to like,the paint work round the wi Dow needed doing but that’s it and it didn’t change my view on the stay has I still say it was fantastic regardless of a bit of paint
Brighton & Hove, United Kingdom
Positive section of review
Room was immaculate,all staff went above and beyond to make our stay so memorable.Nothing was too much for them and will be coming back soon,we have stayed quite a few times and always leave feeling so relaxed and well looked after😁
Negative section of review
Nothing!!!!
Positive section of review
Nice reception area, lovely bar/restaurant and beer garden. Good value for money food and friendly staff
Negative section of review
For the money this hotel charges it is fantastic value for money. Sometimes there may be a small problem but once pointed out the staff rectify it immediately and always have a smile at hand. Stayed here 3 times now and will return on a regular basis
Positive section of review
The hotel was clean and very well decorated.
Negative section of review
Everything was as I expected
Positive section of review
Great location and usually pleasent stay
Negative section of review
Arriving back at 3 am we realised we got locked out our room and staff couldn’t get us back in so had to move us room without all our stuff. This was out of their control so we accepted and moved room with a promise that this would be fixed first thing. Was trying to contact reception from 9.30 am the next morning to see if we could get back in our room yet and not one person came near us or contacted us until they answered at 1.30 pm! By this point I’m obviously very annoyed. We had missed breakfast which we had already pre-paid because we had no suitable clothes to wear down and we had to end up cancelling our plans we had that day because it took so long for this issue to be resolved.
Positive section of review
Clean tidy house larger than expected.
Negative section of review
The neighbour.
Positive section of review
Location.
Positive section of review
Very Nice
Negative section of review
Nothing
Positive section of review
Very nice
Negative section of review
Nothing