Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Pullman Resort Al Marjan Island
- “Many thanks to alexandra. Appreciated. A very cheerful and helpful associate all the best to her.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Pousada La Luna - Frente Mar
- “The location ia amazing .”
Canada

The Dorothy Motel
- “Loved then location, the convenience and sufficiency of the motel”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Rimondi Boutique Hotel - Small Luxury Hotels of the World
- “The service is outstanding.”
Indonesia

ARTOTEL Casa Hangtuah
- “Nice and clean bedroom, nice swimming pool”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

moku杢
- “Home Stay is superb clean and cozy. Staff is exceptionally responsible and super friendly. There are welcome gifts (Japan Inconic Fans) from Moku, too. Beds are super comfortable too. Highly recommend this homestay!”
Malaysia

De Luma-Metropol 3Bedrooms
- “I'm really satisfied at this house my kids too. All facilities in this apartment. I feel really love it”
Netherlands

Appartement 't Loft
- “Nice and friendly Host. Short distance to beach and City.”
Poland

Dark Pub Hotelik
- “The people and everything were amazing and super nice! It's very modern, cozy and clean - everything you'd expect from a room! Also a yummy breakfast was served, the people were amazingly nice!”
Portugal

Casa Dona Antonia - Monsaraz
- “breakfast was a good selection, and the location, on the terrace in the shade of the lemon trees was just beautiful”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Le Meridien Phuket Beach Resort -
- “The staff were very helpful and polite The room was very organized and simple”
Turkey

Wolf Suites
- “Everything. I liked everything. I liked that it felt like home away from home. My stay was splendid. The hosts were friendly and very, very helpful. I also loved the breakfast - freshly prepared fruits plus tasty omelette. Would definitely be staying here again when next I visit Antalya.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £98
Minton cottage
Leadhills, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Beautiful little cottage with the most beautiful views. So peaceful and serene. We travelled from Liverpool so was a long drive but what a lovely treat when we seen where we were staying. So spotlessly clean and so comfortable. Already looking to revisit in the summer
- Negative section of review
  
  Nothing it was all perfect.
Reviewed: 10 June 2024 Stayed in June 2024

Lynsey United Kingdom
From £140
The Nest Hotel & Restaurant
Petersfield, United Kingdom

Average review score: 8.5
- Positive section of review
  
  The location and a very nice atmosphere.. Very clean venue. Excellent cuisine and the local ale, on tap, was rather pleasant too. 10/10
- Negative section of review
  
  All very acceptable but maybe worth pointing out that the on site car park is locked from 21 00 until 09 00. There is other parking ( off site ) so not really an issue..
Reviewed: 10 June 2024 Stayed in June 2024

Andrew United Kingdom
From £240
Chelsea House
Falmouth, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Nigel&sharon fab couple. Spot on location, breakfast exceptional, bed super comfortable, highly recommended
- Negative section of review
  
  Nothing to dislike
Reviewed: 10 June 2024 Stayed in June 2024

John United Kingdom
From £64
Muthu Belstead Brook Hotel
Ipswich, United Kingdom

Average review score: 8
- Positive section of review
  
  Hotel is quite grand. Lots of nice sculptures around the front. Nice foyer and entrance.
- Negative section of review
  
  The mattress was terrible. Could feel the springs when laying on it. We parked at the back of the site and it was a dump, with waste everywhere.
Reviewed: 10 June 2024 Stayed in June 2024

Jamie United Kingdom
From £90
Aparthotel Birmingham
Birmingham, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Size, spec, comfortable bed and pillows great shower. Modern with everything to hand.
- Negative section of review
  
  Couldn’t turn the air on on it was locked
Reviewed: 10 June 2024 Stayed in June 2024

Danni United Kingdom
From £66
Crown Hotel Wetheral
Carlisle, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Perfect quiet location Hotel has everything you need. Excellent breakfast
Reviewed: 10 June 2024 Stayed in June 2024

Laura United Kingdom
From £150
The Lodge at Kingswood
Epsom, United Kingdom

Average review score: 9
- Positive section of review
  
  The breakfast and the view as we were enjoying it.
- Negative section of review
  
  The little nook in our room with the small table was a good idea but the slope of the ceiling detracted from the comfort it offered
Reviewed: 10 June 2024 Stayed in May 2024

Keith Australia
From £50
Hampton by Hilton Birmingham Broad Street
Birmingham, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Location, parking, breakfast.
- Negative section of review
  
  Lifts, randomly went up and down to floors not selected
Reviewed: 10 June 2024 Stayed in June 2024

NEIL_DEBS United Kingdom
From £90
Hex Wildlife Hotel at Yorkshire Wildlife Park
Doncaster, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Location was good
- Negative section of review
  
  How dirty the room was, bedding also had stains on it…
Reviewed: 10 June 2024 Stayed in June 2024

Matt United Kingdom
From £60
Crown & Mitre Hotel
Carlisle, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Nice big room
- Negative section of review
  
  Room was too warm. In the morning the heating came on and it's June. The tap fixing was loose too
Reviewed: 10 June 2024 Stayed in June 2024

Clare United Kingdom