Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Villa Rotana
- “The service levels are exceptional; Front desk is too good; Special thanks to Sachin, Atif, Allan and special thanks to the house keeper Gopi.. Forgot the name of front desk who did the login early morning; he was very nice too Bedding is very nice..but carpet needs little cleaning or replacement. In house mini kitchen is very useful”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Pousada Rio144
- “It’s extremely beautiful and you will feel like at home thanks to the owner and the staff. The breakfasts are huge and delicious, the swimming pool is amazing, but the real star is the sunrise which is worth waking up to!”
Canada

Lulu's Bed & Breakfast
- “Exploring Niagara-on-the-Lake has been a joy for us over the years, but stumbling upon Lulu's Bed and Breakfast felt like striking gold. Lulu's is like a hidden gem nestled in the heart of NOTL, and we couldn't be happier to have found it. The moment we walked through the door, we felt like we were among friends. The cozy atmosphere of the home and Lulu’s genuine hospitality made our stay truly memorable. And let's not forget the breakfasts – they were absolutely delicious. Needless to say, our next trip to NOTL will definitely include another stay at Lulu's!”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Lindos Princess Beach Hotel
- “The restaurants and food were amazing, A lot of swimming pools. Swimming Pool with slides which the kid loved so much. The beach is very close. Would like to particularly mention Client Manager Evgenia who was always around and was so cooperative and informative throughout the whole stay.”
Indonesia

Pondok Kembar Homestay
- “Delicious homemade breakfast. The room on the first floor with a balcony was spacious, clean, and with very nice furniture. The staff is super kind and from there I could easily reach many beaches and attractions by motorbike.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

MONday Apart Premium UENO
- “I like the hotel is clean & the staff is friendly & helpful. Location is good.”
Malaysia

The b'Hotel
- “Love dis room a lot , very cheap n comfortable”
Netherlands

Ramada by Wyndham Amsterdam Airport Schiphol
- “Lovely and clean staff were very kind”
Poland

Royal Tulip Warsaw Apartments
- “Everything was amazing. Best hotel we have ever stayed in. They went out of the way to give us a perfect stay. Can not recommend it enough.”
Portugal

Monturi Hostel
- “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

The Crystal Beach Hotel
- “The rooms were big, cozy and clean. We got room service every day. Swimming pool at the top of the building”
Turkey

The Trinity Hotel Taksim - Special Category
- “All new, clean and well equipped room. Good lighting. Amazing roof terrace.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 115
Pinfold Holiday Cottage
Laxey, United Kingdom

Average review score: 9.5
- Positive section of review
  
  The facilities, the hospitality and the location of the property was as I had read in the brochure and exceeded my expectations. The cottage was clean, the bed was comfortable, the kitchen was kitted with cooking facilities and equipment and the shower was top notch. Paul was available/contactable whenever I needed him and he had brochures of places to visit, plus timetables of the transport schedules. The view of the bay from the living room window was enchanting and public transport in various kinds was only a short distance away. I will not hesitate to return to the cottage shortly, to enjoy the relaxing holiday I experienced and enjoyed. The cottage was a short way from Laxey village where there are shops, restaurants and pubs and the beach.
- Negative section of review
  
  Not applicable
Reviewed: 13 May 2024 Stayed in May 2024

Sam United Kingdom
From € 575
Stunning 3 Bedroom Duplex By Kings Cross & Camden
London, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Very comfortable, clean and spacious apartment with 3 bedrooms, 2 bathrooms with bath/shower and toilet and a separate toilet.Bed and bathrooms situated in the basement,. Living, kitchen and toilet on the groundfloor. Located in a quiet street near St Pancras station and the nearest subway station was a walk of only a few minutes away.
- Negative section of review
  
  Bathroom could do with an update. Some of the taps/knobs were a little loose and shower was leaking.
Reviewed: 13 May 2024 Stayed in May 2024

Len Netherlands
From € 97
The First-central Wigan 8 guests
Wigan, United Kingdom

Average review score: 6
- Positive section of review
  
  We walked in it smelt like tuna and cheese soon as we walked through the door beds looked like thay were slept in we ended up booking somewhere else it’s disgusting don’t book this place we booked another place and left pictures are a lie don’t book this place it’s a nightmare
- Negative section of review
  
  Everything a dirty smelly nightmare
Reviewed: 13 May 2024 Stayed in May 2024

David United Kingdom
From € 65
ASHMINA GUEST HOUSE with Free Onsite Parking
Milton Keynes, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Excellent clean and tidy accommodation. Located on the outskirts of Milton Keynes. Good parking space. Good communication from hosts. Friendly and welcoming hosts. Would definitely stay there again if I needed to be in the area.
Reviewed: 13 May 2024 Stayed in May 2024

ROBERT United Kingdom
From € 174
The Old Eclectick
Ilfracombe, United Kingdom

Average review score: 9
- Positive section of review
  
  Everything was really nice about the apartmand it was all very clean and tidy. The Terrace was an added bonus beautiful view down the streets and into the Harbour.
- Negative section of review
  
  The only thing that I was not overly happy with was the public footpath right outside the living room/ bedroom window.
Reviewed: 13 May 2024 Stayed in May 2024

Wilson United Kingdom
From € 110
Park Grand Paddington Court
London, United Kingdom

Average review score: 7
- Positive section of review
  
  This hotel was looking so nice on the pictures but inside hotel was not making same like pictures, bed was not comfortable. It was my last night here. Thank you!
- Negative section of review
  
  Futures was so old and have crashed on futures not looks good, hotel should looks nice and clean.
Reviewed: 13 May 2024 Stayed in May 2024

NAVEED Germany
From € 52
Elm Tree Guest House
Weston-super-Mare, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Sam is an excellent host. Great size room, lovely tea and coffee facilities and shower. Located two minute walk from the town and beach.
Reviewed: 13 May 2024 Stayed in May 2024

joanne United Kingdom
From € 86
Burnside Farm B & B
Girvan, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Really nice room in a great location. Host was lovely and breakfast was outstanding. Wouldn't hesitate to stay again.
Reviewed: 13 May 2024 Stayed in May 2024

Robert United Kingdom
From € 226
Idyllic Lakeview Lodge
Chichester, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Had everything needed, nice and spacious, good layout
- Negative section of review
  
  Just needed a blind or curtain on the upper angle windows in the lounge as when the sun came around that’s what made the lounge so hot in the evenings but that was the only thing I could critique!
Reviewed: 13 May 2024 Stayed in May 2024

Matt United Kingdom
From € 116
Zedwell Underground Hotel Tottenham Court Rd
London, United Kingdom

Average review score: 6.6
- Positive section of review
  
  Great undisturbed sleep.
- Negative section of review
  
  Room was extremely small for £219.00 for one night. Vastly overpriced. Not value for money.
Reviewed: 13 May 2024 Stayed in May 2024

Yolanda United Kingdom