The Excelsior, a Luxury Collection Hotel, Florence
The Excelsior, a Luxury Collection Hotel, Florence
- City view
- Pet friendly
- Wifi
- Terrace
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
About this property
Located on the banks of River Arno in Florence's historic Piazza Ognissanti, "The Excelsior, a Luxury Collection Hotel, Florence" offers luxurious rooms and suites, many overlooking the river and the Oltrarno area. Ponte Vecchio is 2953 feet away. Air-conditioned rooms at the Excelsior feature stylish furniture and Carrara-marble bathrooms. Each room offers a 32" plasma-screen TV with a multilingual program selection and a digital jukebox. and the bed are "Luxury Collection Bed" A varied buffet breakfast is provided daily in the elegant Sala Caminetto hall. During the day you can relax with a drink on one of the hotel's terraces with city views. For dinner you can enjoy the Mediterranean cuisine of the executive chef and his staff. You can book spa treatments and make use of the wellness center at a partner hotel located opposite the property. The 5-star Excelsior is 1640 feet from Santa Maria Novella Train Station and a short walk from the historical center. It is surrounded by some of city's most popular restaurants and designer boutiques.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Private Parking
- Wifi
- Family rooms
- Non-smoking rooms
- 2 restaurants
- Fitness center
- Facilities for disabled guests
- Room service
- Bar
- Breakfast

Sustainability
- Green Key (FEE)
Guest reviews
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Guests who stayed here loved
- Heinz
Liechtenstein
“Service at the 5th floor was bad. I waited 10 minutes for a waiter and only could get one after I intervened Twice. Thx were clearly overwhelmed and slow. Very disappointed.” - Xia
China
“Everything. Location. Room. View. But the staff in particular. Gentlemen at the concierge were so helpful for everything. The front desk the bar and the room keeping team are all very friendly. Thank you for this wonderful experience” - Alanood
Saudi Arabia
“Location is excellent. The lobby looked very festive and it was very nice during the holiday.” - Louise
United States
“It was beautiful breakfast was delicious and the rooftop was amazing” - Taylor
United States
“We were here on our honeymoon and the property was kind enough to upgrade us to a beautiful room on the Arno! So quiet and barely heard any noise the entire stay. The breakfast was incredible! Highly recommend for a sophisticated stay in a great...” - Bridget
United States
“My husband and I came to The Westin for our honeymoon and had the time of our lives. Exploring Florence is wonderful in and of itself but having a spacious, quiet and clean room to go back to at the end of the day made our adventure so much more...” - Alessia
United States
“I loved the location it is close to everything beautiful view amazing rooms very nice restaurant on the roof top!!! The staff was very kind and helpful” - Kimberly
United States
“everyone on this entire property from the door to the upstairs lounge was very nice and helpful!” - Aliovsat
Qatar
“Great location, excellent staff, very helpful, upgraded our room to a bigger one, hotel is very ancient and beautiful.” - Ieuan
United Kingdom
“Eva was a stand out member of staff. There was confusion with the method of payment for the accommodation, which Eva dealt with professionally and to whom we owe gratitude. She was always very helpful and friendly. Nico the concierge was also...”
Hotel area info
Restaurants
- Se·sto On Arno Restaurant & Bar - Temporarily closed
No additional info available
- ORVM Restaurant & Bar - Temporarily closed
No additional info available
House rules
Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.





The fine print
Please note that access to the wellness center comes at a surcharge.
When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Excelsior, a Luxury Collection Hotel, Florence of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
License number: 048017ALB0001, IT048017A1S9A2BNYA