Travel Sustainable Level 3

citizenM Tower of London

40 trinity square, City of London, London, EC3N 4DJ, United Kingdom – Excellent location - show map – Metro access

Excellent location — rated 9.6/10! (score from 6448 reviews)

Real guests • Real stays • Real opinions

8.6
Fabulous
6,448 reviews

This was the best hotel experience I have had in a long time. The staff were amazing they treated me like a person. No stuffy reception desk, and no uniforms, Relaxed atmosphere and they couldn't do enough for you.

Alison Canada
a bathroom with a sink and a bedroom at citizenM Tower of London in London
a bathroom with a shower and a sink and a toilet at citizenM Tower of London in London
a bedroom with a bed and a window and a red chair at citizenM Tower of London in London
Gallery image of citizenM Tower of London in London
+45 photos

citizenM Tower of London

Lock in a great price for citizenM Tower of London - rated 8.6 by recent guests.

to get started.

Lock in a great price for citizenM Tower of London - rated 8.6 by recent guests. to get started.
8.6
Fabulous
6,448 reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
8.2
Location
9.6
Free WiFi
9.1
High score for London

Filters

  • City view
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Heating

citizenM Tower of London is located directly above Tower Hill Underground Station. Offering spectacular views on the river Thames, Tower of London and Tower Bridge, citizenM offers 370 luxury fitted rooms and a food and beverages available 24/7. Each room is fitted with a flat-screen TV with satellite channels. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge).. Some rooms feature views of the Tower of London/ the Shard or the London skyline. citizenM provides free super-fast WiFi, a power rain shower, and safe/mini fridge (filled with free water). A breakfast buffet is available each morning at the property. The hotel provides rooftop meeting room space with views over the Tower of London and the river Thames. The Tower of London is 50 metres from citizenM Tower of London, while Tower Bridge is 200 metres away. London City Airport is 7 miles from the property.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

citizenM Tower of London has been welcoming Booking.com guests since 1 Jul 2016.
Hotel chain/brand:
CitizenM

Show me more
Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Bar
  • Heating
  • Luggage storage

Property highlights

Situated in the real heart of London, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish, Vegan

Loyal customers

There are more repeat guests here than most other properties.

Saved to 63994 lists

Availability

Select dates to see this property's availability and prices

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Room type
Sleeps
 
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable Level 3
This property has told us they’re making large investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
8.2
Location
9.6
Free WiFi
9.1
High score for London
Select topics to read reviews:

See what guests loved the most:

  • Alison
    CanadaCanada
    “This was the best hotel experience I have had in a long time. The staff were amazing they treated me like a person. No stuffy reception desk, and no uniforms, Relaxed atmosphere and they couldn't do enough for you.”
  • Joy
    NetherlandsNetherlands
    “Beautiful hotel with a lovely view and terrace. Was literally next to the station so easily accessible.”
  • Kate
    United KingdomUnited Kingdom
    “Location, quiet room, good shower, large comfy bed, lovely staff, amazing views from the bar, great quality breakfast”
  • Ash
    United KingdomUnited Kingdom
    “The bed and sheets are the best! Location to tube and sights of London.”
  • M
    Mari-liis
    EstoniaEstonia
    “Modern hotel in perfect location, on the top of Tower Hill meteostation, 200m from Tower Hill bridge”
  • Lsilva83
    BelgiumBelgium
    “This hotel is awesome. Beautiful interior, modern, clean and comfy. Location is so convinient right by the tubes station, easy access to lots of cool place, restaurants... No complains”
  • Axl
    United KingdomUnited Kingdom
    “The staff were brilliant. The hotel was clean, smart and different to other hotels I have stayed in. It was our anniversary, and the staff gifted us a bottle of prosecco, along with a card and balloons in our room as a surprise. I highly recommend...”
  • Laurens
    United KingdomUnited Kingdom
    “It was our wedding anniversary, which I sent a message for to the hotel. Upon arrival there was a lovely card, some balloons and a couple of snacks waiting for us. It was a very lovely gesture.”
  • Jackie
    United StatesUnited States
    “This was the best place I stayed at in London during my five week trip. To begin, the location is fantastic (you're right above a Tube station). As soon as I walked in the staff greeted and checked me in. My room was amazing! Super modern...”
  • Damgaard
    DenmarkDenmark
    “Super close to subway. Easy check in and out. Great breakfast.”
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

  • Hi, Are all the windows in the rooms restrictedthat it barely opens? Are there any rooms where the windows open fully please?

    Hi there! Are all our rooms are soundproof and because of that the windows can not be opened :(.
    Answered on 13 October 2020

  • Do you have underground parking, as we need to bring bikes on back of our car

    Unfortunately, citizenM Tower of London hotel does NOT offer car parking. But we’ve searched high and low to provide you with an overview of the parking options in the area: Tower Hill Car & Coach Park 50 Lower Thames St, London EC3R 6DT £ 3.00 per hour Mon–Fri 6:00 AM–7:00 PM and Sat 6:00 AM–1:30 PM Minories Car Park 1 Shorter St, London E1 8LP £ 2.00 per hour Mon–Fri 6:00 AM–7:00 PM and Sat 6:00 AM–1:30 PM At all other times and Bank and public holidays, £2 per visit
    Answered on 14 February 2020

Hotel surroundings *

Restaurants
1 restaurant on site

  • canteenM
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of citizenM Tower of London
Great facilities! Review score, 8.7

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Bar
  • Heating
  • Luggage storage
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • iPad
  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shared lounge/TV area
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • Ironing service
  • Business centre
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Hardwood or parquet floors
  • Heating
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • French

House rules

citizenM Tower of London takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Discover Diners Club American Express Cash is not accepted citizenM Tower of London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The cloudM rooftop bar open daily from 3.00 PM to 11.00 PM (last orders 10.30 PM) self service and app ordering.

When booking 10 rooms or more, different policies and additional supplements may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about citizenM Tower of London

  • Guests staying at citizenM Tower of London can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegan

  • citizenM Tower of London offers the following activities / services (charges may apply):

    • Room options at citizenM Tower of London include:

      • Double

    • citizenM Tower of London is 2.2 miles from the centre of London. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at citizenM Tower of London may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at citizenM Tower of London is from 14:00, and check-out is until 11:00.

    • citizenM Tower of London has 1 restaurant:

      • canteenM