Hotel
Travel Sustainable property

citizenM Tower of London

40 trinity square, City of London, London, EC3N 4DJ, United Kingdom – Excellent location - show map – Metro access

Excellent location — rated 9.6/10! (score from 5382 reviews)

Real guests • Real stays • Real opinions

8.7
Fabulous
5,382 reviews

Everything! All the staff were super welcoming and friendly. The hotel had a really nice atmosphere in general. The room was perfect, just what we needed for a weekend away and the different light controls in the room for the shower were very cool. perfect location too, right next to Tower Hill tube station and only a 30min train from London City Airport

Emma United Kingdom

The property was amazing. I loved the fact everything was controlled by a iPad and loved the self check in and self checkout system

Shanza United Kingdom

Staff was great and the room was suberb. Location is the best. Tower Hill Underground station is right outside the hotel exit.

Juha Finland

Great Location, right above the tube station and next to the DLR. Good Breakfast with lots of options and great coffee made as requested.

Siobhan Ireland

We had a perfect stay with citizenM! Probably the best experience of my life. The staff was amazing, the room and the view absolutely fantastic and the location saved us so much time travelling because the tube is literally in front of the hotel. Also, the breakfast was spot on!

Marina Croatia

Really good central location - the hotel is above Tower Hill underground and right across from the Tower of London. In terms of location it’s the best hotel I’ve stayed in within the central part of the city. We had a tower view room which was stunning and the room was really quirky with iPad controlled features. The hotel is nicely presented and we would definitely stay again.

Gary United Kingdom

Location and beeakfast were excellent. Smart room management with an android tablet.

Erdoğan Turkey

We like the concept. Very friendly staff. Perfect room, very efficient layout. Great rooftop bar. And great location, nearby all the things you want to visit.

Arjan Netherlands

Beautiful neighbourhood. Very closed to some of the main attractions. Comfy bed, very modern rooms

Martina United Kingdom

Hotel itself was great, but the best staff, especially Luka was who made it perfect! Thank you Luka! ❤️Ines & Mara

Ines Croatia
8.7
Fabulous
5,382 reviews
  • What guests loved the most:
  • “Everything! All the staff were super welcoming and friendly. The hotel had a really nice atmosphere in general.”
    Emma Emma United Kingdom United Kingdom
  • “The property was amazing. I loved the fact everything was controlled by a iPad and loved the self check in and self checkout system”
    Shanza Shanza United Kingdom United Kingdom
  • “Staff was great and the room was suberb. Location is the best. Tower Hill Underground station is right outside the hotel exit.”
    Juha Juha Finland Finland
  • “Great Location, right above the tube station and next to the DLR. Good Breakfast with lots of options and great coffee made as requested.”
    Siobhan Siobhan Ireland Ireland
  • “We had a perfect stay with citizenM! Probably the best experience of my life.”
    Marina Marina Croatia Croatia
  • “Really good central location - the hotel is above Tower Hill underground and right across from the Tower of London.”
    Gary Gary United Kingdom United Kingdom
  • “Location and beeakfast were excellent. Smart room management with an android tablet.”
    Erdoğan Erdoğan Turkey Turkey
  • “We like the concept. Very friendly staff. Perfect room, very efficient layout. Great rooftop bar. And great location, nearby all the things you want to visit.”
    Arjan Arjan Netherlands Netherlands
  • “Beautiful neighbourhood. Very closed to some of the main attractions. Comfy bed, very modern rooms”
    Martina Martina United Kingdom United Kingdom
  • “Hotel itself was great, but the best staff, especially Luka was who made it perfect! Thank you Luka! ❤️Ines & Mara”
    Ines Ines Croatia Croatia

Categories:

  • Staff9.3
  • Facilities8.8
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.3
  • Location 9.6
  • Free WiFi9.1
High score for London
City view
Free WiFi
Air conditioning
Private bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safety deposit box
Luggage storage

Stay in the heart of London – Excellent location - show map

citizenM Tower of London is located directly above Tower Hill Underground Station. Offering spectacular views on the river Thames, Tower of London and Tower Bridge, citizenM offers 370 luxury fitted rooms and a food and beverages available 24/7.

Each room is fitted with a flat-screen TV with satellite channels. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge).. Some rooms feature views of the Tower of London/ the Shard or the London skyline. citizenM provides free super-fast WiFi, a power rain shower, and safe/mini fridge (filled with free water).

A continental breakfast is served on a tray including pastries and coffee.

The hotel provides rooftop meeting room space with views over the Tower of London and the river Thames.

The Tower of London is 50 yards from citizenM Tower of London, while Tower Bridge is 200 yards away. London City Airport is 7 miles from the property.

This is our guests' favourite part of London, according to independent reviews.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

citizenM Tower of London has been welcoming Booking.com guests since 1 Jul 2016.
 Hotel chain/brand: CitizenM

Show me more
Most popular facilities
Free WiFi
Non-smoking rooms
Restaurant
Facilities for disabled guests
24-hour front desk
Lift
Bar
Heating
Daily housekeeping

Property highlights

Situated in the real heart of London, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Loyal customers

There are more repeat guests here than most other properties.

Saved to 54442 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.3
Facilities
8.8
Cleanliness
9.0
Comfort
9.0
Value for money
8.3
Location
9.6
Free WiFi
9.1
High score for London

Select topics to read reviews:

See what guests loved the most:

  • Emma
    United KingdomUnited Kingdom
    “Everything! All the staff were super welcoming and friendly. The hotel had a really nice atmosphere in general. The room was perfect, just what we needed for a weekend away and the different light controls in the room for the shower were very...”
  • S
    Shanza
    United KingdomUnited Kingdom
    “The property was amazing. I loved the fact everything was controlled by a iPad and loved the self check in and self checkout system”
  • Juha
    FinlandFinland
    “Staff was great and the room was suberb. Location is the best. Tower Hill Underground station is right outside the hotel exit.”
  • Siobhan
    IrelandIreland
    “Great Location, right above the tube station and next to the DLR. Good Breakfast with lots of options and great coffee made as requested.”
  • Marina
    CroatiaCroatia
    “We had a perfect stay with citizenM! Probably the best experience of my life. The staff was amazing, the room and the view absolutely fantastic and the location saved us so much time travelling because the tube is literally in front of the hotel....”
  • Gary
    United KingdomUnited Kingdom
    “Really good central location - the hotel is above Tower Hill underground and right across from the Tower of London. In terms of location it’s the best hotel I’ve stayed in within the central part of the city. We had a tower view room which was...”
  • Erdoğan
    TurkeyTurkey
    “Location and beeakfast were excellent. Smart room management with an android tablet.”
  • Arjan
    NetherlandsNetherlands
    “We like the concept. Very friendly staff. Perfect room, very efficient layout. Great rooftop bar. And great location, nearby all the things you want to visit.”
  • Martina
    United KingdomUnited Kingdom
    “Beautiful neighbourhood. Very closed to some of the main attractions. Comfy bed, very modern rooms”
  • I
    Ines
    CroatiaCroatia
    “Hotel itself was great, but the best staff, especially Luka was who made it perfect! Thank you Luka! ❤️Ines & Mara”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
  • Do you have underground parking, as we need to bring bikes on back of our car
    Unfortunately, citizenM Tower of London hotel does NOT offer car parking. But we’ve searched high and low to provide you with an overview of the parking options in the area: Tower Hill Car & Coach Park 50 Lower Thames St, London EC3R 6DT £ 3.00 per hour Mon–Fri 6:00 AM–7:00 PM and Sat 6:00 AM–1:30 PM Minories Car Park 1 Shorter St, London E1 8LP £ 2.00 per hour Mon–Fri 6:00 AM–7:00 PM and Sat 6:00 AM–1:30 PM At all other times and Bank and public holidays, £2 per visit
    Answered on 14 February 2020
  • Hi, Are all the windows in the rooms restrictedthat it barely opens? Are there any rooms where the windows open fully please?
    Hi there! Are all our rooms are soundproof and because of that the windows can not be opened :(.
    Answered on 13 October 2020
Hotel surroundings *
1 restaurant on site

    canteenM

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Facilities of citizenM Tower of London Great facilities! Review score, 8.8
Most popular facilities
Free WiFi
Non-smoking rooms
Restaurant
Facilities for disabled guests
24-hour front desk
Lift
Bar
Heating
Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • iPad
  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
Business facilities
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Hardwood or parquet floors
  • Heating
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • French

House rules

citizenM Tower of London takes special requests - add in the next step!

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 11 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Discover Diners Club American Express citizenM Tower of London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The cloudM rooftop bar open daily from 3.00 PM to 11.00 PM (last orders 10.30 PM) self service and app ordering.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about citizenM Tower of London

  • citizenM Tower of London offers the following activities / services (charges may apply):

    • citizenM Tower of London has 1 restaurant:

      • canteenM

    • citizenM Tower of London is 2.2 miles from the centre of London.

    • Check-in at citizenM Tower of London is from 14:00, and check-out is until 11:00.

    • Guests staying at citizenM Tower of London can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

      Breakfast option(s) include:

      • Continental
      • Buffet

    • The prices at citizenM Tower of London may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at citizenM Tower of London include:

      • Double