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About this property

A 5-star hotel set in an 18th-century building, Relais Santa Croce is one of the most luxurious, stylish and elegant properties in the historic center of Florence. It is located between the Santa Croce Basilica and the Cathedral. The hotel blends modern details and a classic décor. On arrival you can admire frescoed ceilings, and a comfortable and elegant lounge. There is also a music room where aperitifs and entertainment activities take place. High-quality comforts play an essential role in all rooms, which come with antique furniture and fine fabrics. Some rooms offer a plasma-screen TV, walk-in closet, and a bathroom with rain shower, and sauna or Turkish bath. WiFi is free throughout. The restaurant serves simple, tasty dishes, made from seasonal ingredients and you can enjoy the award-winning Pinchiorri winery on site. Fresh produce is bought daily from the historic Sant'Ambrogio Market, just 1312 feet away. Relais Santa Croce, By Baglioni Hotels' staff can assist you with tour bookings, restaurant and museum reservations, and theater or concert tickets.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Baglioni Hotels, Baglioni Hotel
Hotel chain/brand

Property highlights

    • Located in the heart of Florence, this hotel has an excellent location score of 9.3

    • Breakfast Info

    • Vegan, Gluten-free, Buffet

    • Private parking available


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
1 queen bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
2 king beds
1 queen bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jennifer
    United States United States
    Charming, clean, good breakfast with some decent vegan options.
  • Carolyn
    United States United States
    The staff was exceptional! They went out of there way to make our stay very memorable! Our room had everything we needed and more!
  • Melissa
    United States United States
    What a wonderful hotel! Upon arrival the bell staff greeted us and assisted with luggage. The woman that checked us in was extremely friendly and professional. Our room was lovely. Spacious and comfortable. Breakfast each morning was very good. We...
  • Foroud
    United States United States
    Amazing staff! Very helpful in every way! Beautiful property from rooms to general areas.
  • S
    Saudi Arabia Saudi Arabia
    Spacious rooms, beautiful building, and amazing staff! I felt very welcome here.
  • Schneyer
    United States United States
    the bedding was incredible. Denisa at the reception area was a wonderful help.
  • Jwaher
    Saudi Arabia Saudi Arabia
    The location was great the staff were very pleasant and helpful, the room was spacious and cozy and very clean
  • James
    United States United States
    Excellent location for tourists. Good onsite restaurant.
  • Dganit
    United States United States
    I loved the staff, the caring service and the feeling of exclusivity - they made us feel like we are their only guests.
  • Dganit
    United States United States
    We are a family of 5 and we ordered 2 rooms. We loved the size of the rooms, the hotel ambiance and decor, the personal service, but most incredible was the staff. Every single staff member in this hotel is professional, accurate, caring - high...

Hotel area info

Restaurants

1 Restaurant On Site
  • Guelfi & Ghibellini
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Palazzo Firenze by Baglioni Hotels & Resorts takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
Adult (18+ years)
Extra bed upon request
€ 145 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCartaSiCash

The fine print

Must-know information for guests at this property

The property accepts pets up to a maximum weight of 15 kg, at an extra fee of EUR 50.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Palazzo Firenze by Baglioni Hotels & Resorts of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

License number: IT048017A12EKX2XD2

FAQs about Palazzo Firenze by Baglioni Hotels & Resorts