1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was very clean and comfortable .The location could not be any better. Free car park the staff very friendly and helpful
Negative section of review
No breakfast but nice breakfast at amusement arcade along front very close £5 inc tea No bar in hotel
Positive section of review
Very helpful forwarding on belongings accidentally left behind. Friendly and welcoming, and comfortable room
Positive section of review
excellent location within walking distance of Hyde Park and Marble Arch
Negative section of review
There were little ants running around the kitchen.
Saltburn-by-the-Sea, United Kingdom
Positive section of review
Excellent location in the heart of Saltburn-By-The-Sea
Negative section of review
Only a single toilet roll left despite description plural Heater in bathroom defective Various light bulbs defective Bathroom shower cubicle mouldy No towel or cleaning products in property. This is the first property, over many years, that there were no cleaning products, I deal with property rentals and if you want them kept clean by short stayers at least leave the basics. Whoever is responsible for the maintenance/cleaning of the property need’s reviewing. Host & Stay charged an administration charge of £10 for handling the £250 deposit. This was refunded by Booking.com as clearly shown on contract agreement that there were NO additional charges, a bit of a scam by Host & Stay.
Positive section of review
Friendly staff, lovely clean hotel, comfy beds!
Positive section of review
Excellent location for the city, 02 areana
Positive section of review
Great spot with a view of the loch!
Positive section of review
central and clean
Negative section of review
staircase to go down to bedroom
Positive section of review
all as expected
Negative section of review
Fried eggs always almost hard yoked
Positive section of review
location, room
Negative section of review
breakfast