1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location and staff were brilliant. Friendly and welcoming. I was pleasantly surprised that my request for an upgrade had been granted and this offered a lovely birthday surprise for me partner. Very responsive and helpful staff and a lovely big room.
Negative section of review
The mattress was quite hard, however this is personal to me and may be perfect for others and the shower could be stronger.
Positive section of review
The service in Madilene Bar was absolutely exceptional . The staff at the hotel were very welcoming and genuine . I was really impressed with it overall. Will definitely be staying here again. I would highly recommend this hotel
Positive section of review
Staff were amazing so friendly, welcoming & accommodating. Rooms were good size & comfortable. Food was lovely. Will book here again. Was close to tram stop so easy for transport
Negative section of review
I can't really fault this place it ticked all of the boxes but if I was to change something it would be nice to have a chair in the room.
Positive section of review
Bed were comfortable and it was lovely and warm Close to bus stops
Negative section of review
- Mould on the bath - Shower curtain fell down and despite asking, nobody became to fix it - dryer was left full of bedclothes, so it is not available as advertised. - cooker is the oldest I have ever seen. Grill works well enough - lock on front door broken - back garden a disgrace - front/parking area a disgrace - whole place needs painting and a little bit of TLC!!
Positive section of review
Basic but good, clean, very comfy bed, good value for money
Negative section of review
Could do with updating in terms of furnishings but the period wood on the entrance area is lovely. Updating the b and b would increase price and currently it’s good value for money
Positive section of review
The spa and pool were great. Excellent breakfast
Negative section of review
The rooms seemed very tired to me . Could do with a bit of a refurb. I also found the bed very hard.
Positive section of review
Really lovely property, bright and clean
Positive section of review
Easy access to airport
Negative section of review
Nothing
Positive section of review
Everything great
Positive section of review
Its ok.
Negative section of review
bed is not that comfortable. Shampoo wasn't supplied properly for 3 nights. I have to keep going to reception to ask for more. In my last night i was given tresemme shampoo.